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Why does my Kenmore Elite washing machine twist up the clothes into a knotted mess and what can I do about it?

I have a Kenmore Elite top loading washing machine and the clothes are being ruined because the machine twists them into knots during the wash.

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Kenmore , Washers
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3 Answers from these members:
Fred M
A model number would help with a more specific answer but there are a couple of things to consider.

Under certain conditions a combination of the wash load, cycle selection and movement of the clothes during the cycle can cause the load to become twisted, tangled and balled up.

First check the drain hose is not stuck to far down the standpipe. Sometimes this problem was caused by the drain hose being to far down the pipe and creating a siphon action. During the wash water would siphon out and with no water the clothes would twist into knots.

Load the clothes in a loose heap more around the impeller than directly on it and don't overload the washer.

Finally on certain models the wash impeller was redesigned to have less chance to cause this problem. The new and improved impeller is part number W10077050 and it would most likely help your washer reduce the amount of tangling.

If you have the model number and submit another question I can tell you if your specific washer model was part of the impeller redesign.

I hope this information helps to resolve this problem but submit another question with any additional details for further assistance.
by Fred M Earned 4,280 community points in Washers
September 7th, 2009
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Manage My Life
My Kenmore Elite washing machine twists my clothes up in knots also. This appears to be a poor design. I am surprised they let this model out with this type of a problem? I would not recommend this washing machine to anyone. I've tried three different spin cycles and three different wash selections. I don't have the model number. I don't even know where to look for it. It is not out in the open. Perhaps they are hidding the model number just like this bad design.
by Manage My Life
November 14th, 2010
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BRENT MCGEE
I have the Kenmore Elite Model #796.2900 and it twists the clothes into knots also. I have to unwind the clothes before putting them into the dryer. Maybe the agitator on older models was there for a reason???
by BRENT MCGEE
November 14th, 2010
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