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How do I troubleshoot my Kenmore washer model 417.44092500 that will not complete the cycles normally?

On the permanent press normal cycle, it starts the wash and then when it appears to go to the next step to rinse. It stops and the clothes sit in water. Time keeps counting down but nothing happens. I have done loads of laundry at this setting before with no issues.

On a different setting, I heard the noise like it wanted to spin to begin the wash, but it did not make any movement.

Thanks.

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Kenmore , Washers
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1 Answer from this member:
Lyle W
by Lyle W Earned 136,310 community points in Kenmore
October 30th, 2009
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