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Why does the "element on" light stay lit on my Kenmore 790 electric range even though none of the burners are on?

"Element on" light stays lit even after verifying that none of the burners are on. I have turned all burners on and off several times (all appear to still work) and even unplugged the range in an attempt to possibly reset some indicator. Is there a reset button or sequence that I can issue or is this an indication that something else may be wrong with the range?

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Gas Grills , Kenmore , Ranges , Appliances
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17 Answers from these members:
GERALDINE VACCA
I have the model number 790.9621240B. I was cooking and heard a loud noise and now the element light indicator wont turn off. any suggestions for this problem?
by GERALDINE VACCA
November 2nd
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Joey S
Shawn: I'm somewhat confused in your question. The range has surface ON indicators and it has HOT SURFACE indicators. I do not have a clear understanding of exactly which indicators are working and which ones are not. The HOT SURFACE indicator is controlled by the radiant burner and the ON indicator are controlled by the burner switch. I will need additional details.
by Joey S Earned 1,944 community points in Kenmore
September 26th, 2013
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Manage My Life
I have a kenmore nomdel # 790.95379802 serial # VF93249796 the elemental light is also on. Also the lights above the nobs which indicate that it is on those are not working as well but the stove is working. Would replacing the burner switches also fix the light above the burner as well?
by Manage My Life
September 25th, 2013
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Lyle W
Hello Mindy. I checked your model. That video should work for your model. The "element on" light is controlled by the P contact on your burner switches (purple wire). Be sure that you UNPLUG the range before accessing internal components. Use the process of elimination described in this thread to find the bad burner switch (start with the left back burner). Replace the bad switch and that should fix this problem. If you need more help, let us know.
by Lyle W Earned 2,989 community points in Kenmore
May 6th, 2013
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Manage My Life
I have a Kenmore 790.9421.240C & my "element on" light is staying on. I think the left back burner felt warm (not hot & I could lay my hand on it w/o burning)... All of the knobs are in the off position...I need to know if the previously posted video works for my model # as well! Thank you.
by Manage My Life
May 6th, 2013
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Lyle W
Hello Bob. That model number that you posted is for a Canadian range. It is difficult for us to see the exact technical information for that model. Based on the components that I see in the parts diagram, it is likely that you have a bad infinite burner switch as discussed in the above responses if the "Element On" light stays lit. The wiring and the repair should be about the same for that Canadian range that you have. You may be able to find the bad infinite burner switch and replace it as described above (or on previous pages). If the hot surface light is staying on for a burner, then you will normally need to replace a radiant element to fix that type of problem. You can call Sears in Canada at 1-800-469-4663 (1-800-4MY-HOME) to order parts. If you live in the United States and that Canadian range is here, then you will probably be able to get parts from the Sears PartsDirect.com website. Be sure that you UNPLUG the range when accessing internal components. If you need more help, let us know.
by Lyle W Earned 2,989 community points in Kenmore
August 6th, 2012
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Manage My Life
I have a Kenmore Model #C970-648225 with the same problem: "Element On" light not turning off when the stove top is cool and turned off./ Is the source of the problem the same as these other models and is there a different video showing how to fix it? thanks.
by Manage My Life
August 6th, 2012
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Lyle W
Hello Brian. Thanks for letting us know how this turned out. We are glad to hear that you got the problem fixed. Contact us again if you ever need more assistance.
by Lyle W Earned 2,989 community points in Kenmore
August 6th, 2012
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Brian Griego
Thanks Lyle. I finally got around to checking which switch it was. Your help was appreciated. Ordered a new switch. Pretty easy.
by Brian Griego
August 4th, 2012
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Lyle W
Hello Brian. It is likely that you have a bad burner switch in the console that is causing this problem. The wiring diagram for your range is shown in the image below with that circuit through the "Element On" light traced in purple. I added a link for a video below that shows how to access and replace a burner switch on that type of range. I recommend that you UNPLUG the range and access the burner switches. You can pull one of the violet wires off of a burner switch and tape the end of that wire spade with electrical tape to prevent it from shorting to the metal cabinet. Briefly plug in the range and see if that element light turns off. If not, UNPLUG the range and repeat that process until you determine the switch that has the bad contact. The purple wire will be connected to the "P" terminal on most of the switches. It is connected to terminal "4" on the right front burner switch. Once you find the bad switch, you can order that part that you need from this page:

Kenmore Range Model 790.97452801 Backguard Parts

. Be sure that you UNPLUG the range when accessing and replacing internal components. If you need more help, let us know.
by Lyle W Earned 2,989 community points in Kenmore
July 16th, 2012
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Brian Griego
I am experiencing the same problem.
Model # 790.97452801
"Element on" light is staying lit while all burners are off.
by Brian Griego
July 15th, 2012
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Lyle W
Hello Steve. One of the burner switches probably has a stuck contact. The link for a previous answer that I posted below this response should help you resolve that problem. You will likely need to replace the bad burner switch once you find the one that is causing this failure. Here is a link for a parts page where you can order that burner switch:

Kenmore Electric Range 790.95379800 Backguard Parts

. Be sure that you UNPLUG the range before accessing internal components. If you need more help, let us know.
by Lyle W Earned 2,989 community points in Kenmore
March 28th, 2012
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Manage My Life
My model #790.95379800
The element on light stays lit while all the burners are turned off. How do i fix this?
Thank you.
by Manage My Life
March 28th, 2012
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Lyle W
Hello Dale. If you have burners (and indicator lights) that are staying on while the burner switch in the “off” position then those burner switches will need to be replaced. I provided a video that shows how to replace that component below this response. Be sure that you UNPLUG the range before accessing and replacing internal components. You can order replacement switches from the Sears PartsDirect.com website. I provided a second link below for that Sears PartsDirect.com website. If you need more help, let us know.
by Lyle W Earned 2,989 community points in Kenmore
February 16th, 2012
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Manage My Life
Additional info: "element on" light stays lit on my Kenmore 790 electric range. Model # 190.94102701. Serrial # VF83151798.
Correction: Burners DO stay on.
by Manage My Life
January 31st, 2012
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Manage My Life
same problem- kenmore 790-94352700 Seriel no VF 80458642-
by Manage My Life
June 26th, 2011
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Lyle W
This type of problem is normally caused by a failed contact in one of the infinite burner switches. It is not likely caused by any other problem. Other than not knowing whether a burner is actually still on or not, it should not pose a significant safety threat. Without a model number, I am not able to access the wiring diagram and technical information to advise you further on diagnosing and repairing this failure at this time. I recommend that you resubmit your question with the full model number of your Kenmore 790 electric range. The model number of a free standing Kenmore electric range is normally on the base of the range in front of the right front leveling leg. Pull the bottom drawer out to view this area. Some Kenmore ranges have the model number on the side of the oven opening.

The troubleshooting would involve accessing the burner switches in the console with the

range unplugged

and then pulling the "element on" indicator light wire off each switch (one at a time) until the defective switch is identified. The bad switch would then need to be replaced. This is often a repair that you can complete yourself if you have reasonable technical skills. (If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website:

Sears Home Services

.)

We will be glad to help you further with this problem once we receive the model number.
by Lyle W Earned 2,989 community points in Kenmore
January 25th, 2010
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