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Why would my GE range display "unlock door" when the oven door is not locked?

I have a GE electric range model JBP23DN1WW that is giving me the message "unlock door" when I try to use my oven. The door is not locked. I can not use the oven. Does anyone know how to get the oven to work again?

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Ranges , Wall Ovens , Appliances
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4 Answers from these members:
Joey S
The control board believes the door is locked even though it's not locked. There is a micro switch mounted on the door lock assembly that could have welded contacts signaling the control board the door is locked. You can access and check the switch operation by lifting the main top and removing access panel covering the lock assembly. See image below.

NOTE: Disconnect the power cord from the power source before removing the door lock assembly cover.

You can diagnose the failure simply by disconnecting the wires from the micro-switch and then see if the oven will operate in bake or broil. If it does, replace the latch assembly. If it continues to display "unlock door", the electronic oven control will need to be replaced. Note: The range will not go into the self clean mode if you don't replace the door lock assembly but you should be able to use the bake and broil.

The micro-switch is not available separately, the door latch assembly will have to be removed and replaced.

The

door lock assembly

is part number WB14T10040.
by Joey S Earned 2,212 community points in Appliances
February 9th, 2010
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Manage My Life
Just had the same problem on my GE JB670SP1SS Range, part is just under $100. Going to give the idea provided until I can afford the part which would be a few weeks
by Manage My Life
April 11th, 2011
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Manage My Life
Just want to say Thank You. Followed the instructions Joey S gave and got the oven operational.
by Manage My Life
August 22nd, 2011
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DENISE HODGE
HI JOEY! I'M DENISE. WHAT DOES THE MICRO SWITCH LOOK LIKE? I SEE TWO WIRES(YELLOW & ORANG) ATTACHED TO A BLACK PIECE. IS THAT IT?
by DENISE HODGE
November 19th, 2014
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