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Why won't the new light bulb in our GE Profile convection/microwave oven turn off?

We have a 2 & 1/2 year old GE Profile Convection/Microwave model JVM1790SK01. It is over the range and the light is for the range top. We bought a new light bulb from GE parts. We plugged the bulb in and it won't turn down or off, it stays on continuously. We have tried to reboot the oven by unplugging it for 30 seconds and turning it back on but that doesn't help the light to turn off. What can we do?

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Microwaves , Ranges , Wall Ovens , Appliances
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1 Answer from this member:
Lyle W
by Lyle W Earned 105,905 community points in Appliances
February 16th, 2010
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