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Why won't my Whirlpool oven door lock for the self cleaning cycle?

Whirlpool self cleaning range, Model # RF368LXK, 2002. When I set the oven to clean, I press Auto Clean, set the time for cleaning, the hit start/enter. The on light comes on , but the "lock" light and the "heat" light do not, and the door will not lock. After a couple minutes, a buzzer goes off, and the display panel shows the display of F5E1.

Ranges , Wall Ovens , Whirlpool , Appliances
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1 Answer from this member:
Joey S
The fault code "F5 E1" indicates the door lock solenoid/motor is not operating or a latch switch failure. I added a couple of images below with the information and instructions for diagnosing a "F5 E1" fault code. This information is intended for service technicians with experience and training along with the mechanical ability to use in helping diagnosing the failure. The door lock motor and switches are located on the rear of the range.

If the door is not latched (locked), ensure that it is completely closed. Press AUTO CLEAN, Time and then START/ENTER. Verify that the latch motor is operating.

Unplug range or disconnect power.

If motor did operate, check integrity of latch mechanism from cam/eccentric, through actuating rod, to latch pawl and door slot. Ensure that pawl aligns with the door slot. Correct any mechanical malfunction. Go to step 4.

If motor did not operate, check continuity of the latch motor and of electrical connections between oven control and motor. If continuity is present, replace control.

Plug in range or reconnect power.

Put range into CLEAN mode to verify proper operation.

I recommend calling a service technician to diagnose and repair your Whirlpool range.

NOTE: Disconnect the range from the power supply before servicing. Metal edges in the appliance can be sharp. Protective gloves are recommended.
by Joey S Earned 2,288 community points in Appliances
March 5th, 2010
Answered in 18 hours
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