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Why won’t my microwave stop running?

I have a Kenmore microwave oven model number 721.66339. When the microwave is done running it beeps. I open the door, remove my food, and shut the door back. It starts back up! Stop/clear doesn't stop it. Opening and closing the door again doesn't stop it. After several tries doing both, it finally stops. It does this every time it is used.

Kenmore , Microwaves , Wall Ovens , Appliances
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1 Answer from this member:
Manage My Life
What you’re describing sounds like a stuck relay on the control board. I recommend taking the unit into the store for repairs. We do not recommend the customer remove the cover of the microwave due to safety reasons. All microwave ovens hold a charge of up to 10,000 volts even after disconnecting power.

If you do not feel confident repairing this problem yourself, then you can have it repaired by a Sears technician. Here is a link that will provide the nearest drop-off locations:

Sears Home Services

by Manage My Life
April 16th, 2010
Answered in 2 hours
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