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Why won’t my microwave stop running?

I have a Kenmore microwave oven model number 721.66339. When the microwave is done running it beeps. I open the door, remove my food, and shut the door back. It starts back up! Stop/clear doesn't stop it. Opening and closing the door again doesn't stop it. After several tries doing both, it finally stops. It does this every time it is used.

Tags
Kenmore , Microwaves , Wall Ovens , Appliances
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1 Answer from this member:
Manage My Life
What you’re describing sounds like a stuck relay on the control board. I recommend taking the unit into the store for repairs. We do not recommend the customer remove the cover of the microwave due to safety reasons. All microwave ovens hold a charge of up to 10,000 volts even after disconnecting power.

If you do not feel confident repairing this problem yourself, then you can have it repaired by a Sears technician. Here is a link that will provide the nearest drop-off locations:

Sears Home Services

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by Manage My Life
April 16th, 2010
Answered in 2 hours
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