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Model no. 183.13401300 Kenmore freezer bottom drawer won't open. Any idea why?

Model number 183.13401300 Kenmore Access Plus Bottom Drawer Chest Freezer. Works fine, the only issue I have is that the bottom drawer will not open. It used to, but now it doesn't. can't see any type of latch or locking device. Any information on how to get this open would be greatly appreciated.

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Kenmore , Refrigerators , Appliances
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1 Answer from this member:
scott d
The back section of the evaporator coil runs inside the bottom drawer. This section of coil is what cools it. This is a manual defrost freezer and what can happen is, the frost will build up thick enough on this section of coil, to block the drawer and keep it from opening. It will have to thaw enough to be able to get the door open. The only way to get it thawed will be to turn the freezer off for awhile. If you need more assistance, please resubmit your question, with additional details.
by scott d Earned 3,122 community points in Kenmore
May 11th, 2010
Answered in 57 minutes
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