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JIM MERVAR

Kenmore side-by-side model 59592990

Kenmore side-by-side model 59592990 frig. The ice dispenser will not activate the motor to dispense ice. Checked motor and solenoid both ok. Makes ice ok. When place glass under and press the lever, no noise or clicking is heard. Nothing happens...How do I take apart front dispenser, and what would cause the ice not to activate the motor to turn the dispenser? thanks...

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Kenmore , Appliances
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1 Answer from this member:
scott d
Before removing the cover, make a voltage check at the top door hinge harness connection. With the harness connected, check the blue and white wires for 120 volts when the actuator is pressed in. If there is 120 volts there and the auger motor does not run, the problem will be with the auger motor or a possible broken wire to the motor. Next check voltage at the motor itself and if there is no voltage to it, then it will indicate a wiring problem. In this case I recommend having a technician check it to verify it. If this is the case, it may not be repairable. Be careful making these voltage checks.

If there is no voltage at the hinge connection, then the dispenser will need to be checked. To remove the front dispenser cover, place a small screwdriver under the bottom of the cover and pry it outward. The bottom will pop out and then you can lift it, from the top tabs. Now press in the actuator and check the blue and white wires on the dispenser control for 120 volts. If there is no voltage there, the front cover assembly will need to be replaced. The color will be needed to get the correct one. If there is voltage there, it will indicate a break in the wire inside the door. In this case, the door would need to be replaced. If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website:

Sears Home Services

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Safety Notice

: Be sure to disconnect the appliance before performing any troubleshooting procedures. If you are not comfortable with doing any voltage checks or repairs that might be recommended, please contact a local service provider for repairs. Be aware that there could be sharp edges inside the appliance that could cause cuts or other injuries to yourself or others.
by scott d Earned 3,139 community points in Kenmore
June 8th, 2010
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