If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website:
Sears Home Services
SAFETY NOTICE: Be sure to disconnect power to the appliance before performing any repairs. If you are not comfortable with doing any voltage checks that might be recommended, please contact your local service provider for repairs. Be aware that there could be sharp edges inside the appliance that could cause cuts or other injuries to yourself or others.
Without a model number submitted we do not have access to model specific service details covering your specific Kenmore HE3 washer. Most HE3 washers will trigger an error code with any type of failure. I will provide you with the most common HE3 test mode to access & review the stored error codes to give us a starting point. Please see the information below & the images provided for error code details.
How to Display the last stored failure code:
1. Select the "Drain / Spin"cycle.
2. Select No Spin.
3. Press the "Prewash" option and hold this button for 5 seconds.
a. Immediately after those 5 seconds the last stored failure code is displayed for 4 seconds.
b. After those 4 seconds the display switches automatically back to the selection mode (showing the RTI and the
Temperature of the selected cycle).
NOTE: If the Pre-Wash option button is not on your Model use the 2nd Rinse button (called Extra Rinse) as it is already implemented today for starting the test program. The failure code should stay in the memory so that it can be recalled as often as necessary and as long as it is the youngest failure Code.