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Manage My Life

My GE profile oven is not heating to the temperature displayed on the digital readout.

by Manage My Life Last activity date:
July 29th, 2010

Model 363JB910SLSS, and is only 3 years old. It is wrong by 150 - 200 degrees - for instance at a setting of 350, a stand alone oven thermometer reads just over 200. Cranking up hte temperature to 450 only gets a temperature rise of 25-30 degrees.

Is it the computer in the stove? I don't think it is an element, because I don't think the digital readout would say the oven was pre-heated to a certain temperature if one of the elements was burned out.

I recently (about 2 months ago) had the oven serviced by Sears (where I purchased it) to repair a faulty oven probe, and the technician changed out the jack that the probe plugs into. The problem with our food not cooking correctly dates from around that time, but I can't swear it started that same day. Of course, that service was under warranty, but the warranty has since expired.

Any ideas? Is there a way to reset the computer in the stove to see if it starts heating the elements to the proper temperatures? I've tried cutting power.

Wall Ovens , Appliances
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Answers (3)
Manage My Life
As a matter of fact, we have cooked several cans of biscuits in this oven, as well as baking and roasting in the normal course of preparing our meals. I have the owner's manual and I long ago did the trick with adjusting the digital thermometer, which helped not at all. As for looking at the elements, I can't do that either, since in this model they are not in the oven itself, but under and above it.

I've seen several places claim that oven thermometers are unreliable; in fact, I think I read the same web site you did, since your advice is almost verbatim, to my recollection. This oven thermometer tracks with our findings that the oven is not heating to anywhere near the proper (or reported) temperature. I suspect that the oven control comptuer is going out, as you mentioned. My hope is that I can get Sears to cover the cost, given that they were the last ones to mess with the oven.

Thanks anyway.
Answered in 23 hours
by Manage My Life
July 29th, 2010
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Manage My Life
I am assuming you have tried cooking in the oven and it did not cook as it should. Oven thermometer are not always reliable. Cooking a batch of canned biscuits by the instructions on the can is a good way to test the accuracy of an oven. Biscuits cooked in an oven that is too cool will usually be brown on the outside and raw in the middle.

Turn the oven to bake and after 5-10 minutes look at the bake element. It should be red hot.

It is possible the technician accidentally disconnected a wire while he was replacing the jack for the oven probe.

It is also possible the oven control has failed.

I am sending you an image showing how to adjust the temperature of the oven control. The control can be adjusted 30 degrees hotter or warmer. There is no adjustment for a control that is 150 degrees off.

You can download, print, or view a copy of the owners manual for your range free at []. I am sending you a copy of a page from the owners manual.
Answered in 21 hours
by Manage My Life
July 29th, 2010
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Manage My Life
I understand you would like to know why your GE Oven is not heating properly. I found a question in Manage My Life under the Answers button that was similar to the one you asked. This information might be helpful to you. I attached the link below. I hope this helps!!!!!
Answered in 2 hours
by Manage My Life
July 28th, 2010
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