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Manage My Life

We have a microwave hood with an error code 5E--what does that mean?

by Manage My Life Last activity date:
August 2nd, 2010

Kenmore microwave Hood Combo, model 401-80089700-having an error code of 5E, what does that mean? Microwave will not work.

Kenmore , Microwaves , Appliances
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Answers (2)
Lyle W
The 5E (or SE) error code indicates that the control board detects a shorted key on the control panel. A technician will need to replace the control keypad or the control board. I do not recommend that you attempt to repair this microwave failure yourself. Microwaves are inherently dangerous to service. Internal high voltage components in the microwave can retain a lethal electrical charge even when the unit is completely unplugged. A microwave radiation shielding test must be conducted on the microwave following any internal component repair. These are the reasons why I recommend calling a service technician to repair this failure. Here is a link for the Sears Service website:

Sears Home Services

. If the microwave is still under warranty, you can call Sears for service at 1-800-469-4663 (1-800-4MY-HOME).
by Lyle W
August 2nd, 2010
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Manage My Life
Error codes can be confusing. I usually find help in the owner's manual. I attached the link to your microwave below. This may help while you wait for the expert answer.
Answered in 13 minutes
by Manage My Life
July 31st, 2010
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