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Gregory Alan Helman

Kenmore Front Load Washer Problems

by Gregory Alan Helman Last activity date:
August 18th, 2010

Washer experienced a clogged drain and pump. Since cleaning these areas, pump works fine. However, the machine starts, fills and then stops mid-cycle with the start button flashing.

Tags:
Kenmore , Washers
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Answers (10)
Gregory Alan Helman
Thank You, I'll try your suggestions. The diagram is very helpful. Greatly appreciated.
by Gregory Alan Helman
August 18th, 2010
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Lyle W
You can access the pressure switch be removing the top washer panel. Remove the bottom front service panel to access the air hose connection on the air bell at the bottom of the washer (with the washer still unplugged). If you find no problems with the air hose connection and the wiring connections on the water level pressure switch then you may need to replace the pressure switch. Let me know if you need more help.
by Lyle W
August 18th, 2010
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Lyle W
Since you are getting the E13 but get no leaks, I recommend that you check the faucets for the fill hoses to make sure that they are fully open. Shut these faucets and pull the water hoses off of the back of the washer. Place the ends of the hoses in a bucket and briefly turn on the faucets to check the water pressure and flow from the hoses. If the water supply going to the washer is inadequate, it could cause this problem. Check the inlet screens for the water valves on the back of the washer to make sure that they are not clogged with debris or deposits. If you find no problems with the water supply, check the installation of the drain hose system. An improperly installed drain hose could cause the fill water to siphon out of the washer as noted above. If you find no problems with the drain hose installation then I recommend that you unplug the washer and check the air pressure hose on the water level pressure switch. I provided an image and information on that switch below.
by Lyle W
August 18th, 2010
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Gregory Alan Helman
The single light did blink 3 times total. I wasn't counting the first time that it blinked with the five lights. So, the error is an E13. No leaks. Any suggestions.
by Gregory Alan Helman
August 18th, 2010
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Lyle W
These tips may help. If you need more assistance, submit additional details.
by Lyle W
August 17th, 2010
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Lyle W
Check to see if the Start light is blinking 2 or 3 times. The 5 vertical lights represent the first digit of the error code (1). The Start light indicates the 2nd digit (2 or 3 if it is blinking 3 times). There is not an E12 error code but there is an E13 error code. Take separate counts of the lights. I recommend that you cover the 5 vertical lights and see if the Start light blinks 3 times then pauses and repeats. If the control is signaling the E13 code then you could have an air leak in the air bell where the air pressure tube from the water level pressure switch connects at the bottom of the outer tub. You could also have air leak in the hose or a leak in the tub itself (you would see water leaking under the washer if last scenario was true). You could have water siphoning out of the drain hose. Make sure that the drain hose is the proper height according to the installation instructions (39"). If you are draining the washer to a floor drain you will need a siphon break.
by Lyle W
August 17th, 2010
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Gregory Alan Helman
When I push the 2 buttons, I hear a beep, pause, beep, five lights come on once and start light comes on twice. Any suggestions?
by Gregory Alan Helman
August 17th, 2010
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Lyle W
When the washer stops in the middle of the cycle with the START light flashing, it is likely signaling an error code. The previous answer that Fred M provided shows how to read the blinking lights to determine the exact fault code that is being signaled. Here is a link for the previous answer:

Kenmore HE Washer Model 48102 Washer stops part way through the cycle, won't drain and final spin until I switch it manually to drain/spin - What can I do?



I recommend that you follow the steps described in that previous answer to determine the fault code being signaled. This error code will normally point us in the direction of your failure. Submit additional details regarding the error code being displayed on the console and we will assist you further.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website:

Sears Home Services

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Answered in 21 hours
by Lyle W
August 17th, 2010
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Gregory Alan Helman
Thank You! Model Number is: 41748102701. Doesn't complete a full cycle, regardless of how many times you push the start button. End up turning to drain/spin to empty drum.
Answered in 10 hours
by Gregory Alan Helman
August 16th, 2010
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Manage My Life
"Adding more specific details and including a model number will get you a better answer from one of our experts" Hope this helps!
Answered in 12 minutes
by Manage My Life
August 16th, 2010
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