?
Manage My Life

What if my Kenmore Elite washer is leaking from the bottom?

My Kenmore Elite washer (110.23012102) leaked water from the bottom onto the floor. I also noticed a black substance in the water on the floor in front of the washer

Tags
Kenmore , Washers
Sign in to answer a question
12 Answers from these members:
Joey S
Peter: Based on your symptom and details it sounds like the clutch is worn and likely needs to be replaced. Here is a URL address of a YouTube video showing how to access and replace the clutch assembly. youtube.com/user/RepairClinic?v=tVc6SZ2DD4U&feature=pyv&ad=5454782141&kw=washer%20clutch
I hope this is helpful.
by Joey S Earned 1,958 community points in Kenmore
February 4th, 2012
Comment
0 votes
Manage My Life
This is the same washer that you helped me repair and your suggestions took me in the right direction. Now my problem is in the spin cycle. It doesn't seem to spin fast enough to drain the clothes ready for the dryer. There is not any water in the drum just the clothes are still very wet. Changing the size of the load doesn't matter. There are times when it does spin the water out of the clothes. It is unpredictable. When I peek under the lid to see the speed, it seems to be slower than it should. Even if I put it through the 2 spin cycle setting. I repeated the spin cycle a couple of times or until they come out readyfor the dryer.
by Manage My Life
February 3rd, 2012
Comment
0 votes
Joey S
Curt: The removal will not be the same for your model. You will need to slip a putty knife up under the front of the end cap and push inwards and pry up on the console and do the same procedure for the other side.
by Joey S Earned 1,958 community points in Kenmore
January 23rd, 2012
Comment
0 votes
Manage My Life
Joey S.:

I have the Kenmore Elite washer no. 110.15942400. The control panel does not look the same as the one in your pics. Is the removal the same? Thanks.

Curt
by Manage My Life
January 21st, 2012
Comment
0 votes
Joey S
Thank you Peter.
by Joey S Earned 1,958 community points in Kenmore
September 23rd, 2011
Comment
0 votes
Manage My Life
Thanks again Joey! Your direct information about the few situations I had helped very much. It keeps the guessing game about; "now what is this?- I wonder what this does?", not so baffleling. Knowing that there are experienced & willing people to come to the aid of consumers. You and the company ("manage my life") you represent, are a GREAT asset to all of us. I will tell every person who deals with situations as these about this website. Keep Smiling!
by Manage My Life
September 23rd, 2011
Comment
0 votes
Joey S
Peter: The band you found is most likely the foam rubber sound deadener that was original wrapped around the brake drum to help quite the brake when it comes to stopping the basket after the spin cycle has completed. It does not need to be replaced. It will likely sound no different with it off.
by Joey S Earned 1,958 community points in Kenmore
September 23rd, 2011
Comment
0 votes
Manage My Life
Thanks for responding within a timely manner. While I was inspecting around the entire mechanical area, I noticed a belt of some sort around what looks like a bell cover. I don't see where it would go to be used as a belt in any part of the diagram or parts list. Might it be just a sound type of muffler for the mechanics of the transmission?
by Manage My Life
September 23rd, 2011
Comment
0 votes
Joey S
Peter: The drain pump seal is worn out. You will need to replace the drain pump. The part number of the pump is #3363394. Before installing the new pump you will likely need to clean the motor shaft of rust before slipping the new pump over the shaft or the pump will not slide over the motor shaft. Use sand paper and sand the rust off and the pump should slide on easily.
by Joey S Earned 1,958 community points in Kenmore
September 23rd, 2011
Comment
0 votes
Manage My Life
Kenm.Elite mod.#11023022100 Type111_ 2002 purchase. My machine shows water leakage from the female side of the pump that attaches to the motor stem aroundwhat looks like a rubber washer or O-ring around the rectangular socket. Could that be worn out enough to leak. it use to just leak with heavy loads but now w/ every load. I am not sure if the motor is not pushing the pump enough for it to exit, And are there filters that might need attention?
by Manage My Life
September 22nd, 2011
Comment
0 votes
Joey S
I understand your concern, no one likes a leaking washer. Based on you details the drain pump is likely leaking water. The drain pump is located directly in the front center area of the washer.

In order to access and replace the drain pump will require removing the washer cabinet. To remove the cabinet you must place the control panel in the service position. To place the control panel in the service position you must remove the left and right hand end cap covers.

First, disconnect the power cord from the power source

.

The console (key#26) will need to be placed in the service position by removing two hidden (2) screws, one (1) screw located at the bottom of the left hand end cap (key#7) and one (1) screw located at the bottom of the right hand end cap (key#10).

In order to access the two (2) hidden screws, the left hand end cap trim (key#14) and the right hand end cap trim (key#11) will need to be removed.

To remove the end cap trim (key#14&11), place you finger behind the trim at the very top and bend it up enough to clear the console and then hinge it towards the front and off.

Remove the hidden screw under each end cap trim at the bottom of the end caps. Slide the console forwards about 1/4 inch and the raise it upwards and hinge it over the rear panel.

Disconnect the 3 wire lid switch harness plug located on the top. Pop the two (2) gold colored cabinet clips off as shown in the image below.

Place the tip of a flat tipped screw driver down into the first valley and then push the handle end to the rear of the washer to pop off the cabinet clips.

Open the lid and grab the opening and tilt the top of the washer cabinet forwards just a few degrees and then walk it backwards and off.

Remove the water pump by prying the two (2) pump retainer clips off. The part number of the drain pump is #3363394 and can be ordered from

Sears Parts Direct

.

Reverse the procedure to install and reassemble the washer.
by Joey S Earned 1,958 community points in Kenmore
October 16th, 2010
Comment
0 votes
Joseph Perez
Having a washer that is leaking from the bottom can be very inconvenient and I will be more than happy to help you. While you are waiting for an expert answer, I did manage to find a link that will provide you with more information about your problem. I hope my link is useful.
by Joseph Perez Earned 1,551 community points in Kenmore
October 13th, 2010
Answered in 7 minutes
Comment
0 votes
Didn't find what you are looking for? Ask a question