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Kenmore bottom freezer refrigerator leak ice build up in freezer, causing leaking

I have a Kenmore bottom freezer refrigerator, Model #596.65932401. We bought it in 2006 In past eight months found sheet of ice at bottom of the freezer which leds to water leaking out. Defrosted first time and it was OK Now it is happening almost weekly. What is the problem? How can I fix it?

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Kenmore , Refrigerators , Appliances
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6 Answers from these members:
Manage My Life
Having a Refrigerator with a ice maker is a very good investment because that means you don't have to buy ice anymore. A suggestion I have while you are waiting on an expert, I found some general answers in the Manage My Life website that can help you. I attached the link below. Hope this helps!
by Manage My Life
October 20th, 2010
Answered in 5 minutes
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scott d
I can understand your frustration with water leaking and having to defrost it. The information you have received is good but a bottom mount will be a little different. The problem will be due to, the drain being frozen. To clear the drain, first disconnect power to the unit. Now take everything in the freezer out, so the back panel can be removed. Remove the screws holding the panel in place. With the panel out, you will see the evaporator and directly under it the drain. Clear the ice from the drain, until you can see the drain hole. Now use hot water to clear the drain, until the water runs down into the bottom drain pan. This can take awhile depending on how deep the ice formed in the drain. I hope this will help you.
by scott d Earned 3,585 community points in Appliances
October 22nd, 2010
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Manage My Life
I have an LG Bottom Freezer Refrigerator Model LFD25860SW, everything seems to be working fine, except that I am collecting ice in the bottom of the freezer,any suggestions for checking to see if it is a clogged line?
by Manage My Life
May 6th, 2013
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scott d
Ali, it appears you have the same problem of a frozen drain. Follow the same instructions as above to clear the drain. Now, it can be difficult to remove the back panel in this model and a technician may be needed. You can call 1-800-469-4663 to schedule a tech to come out. If you would like more assistance, let me know and I will assist you further.
by scott d Earned 3,585 community points in Appliances
May 7th, 2013
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JEANETTE JOHNSON
My bottom freezer fridge is only 2 years old. Is this going to be a continuing problem and why hasn't
there been "fix" for this problem. Im not real happy that I will be dealing with this for the next 5 years! Not Happy at all!
by JEANETTE JOHNSON
August 7th, 2014
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JEANETTE JOHNSON
sorry ...it's a Kenmore 596.72009013
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mary Sayers
I have a Kenmore Model #K02764908 fridge and the ice builds up in bottom freezer. I have to take out all the ice build up every month or the water drips all over my floor. I don't see a drain hole, is there another method to stop my freezer from building up ice.
by mary Sayers
August 21st, 2014
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