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LG Washer Model WM2277HW Code OE, won't drain

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20 Answers from these members:
Joey S
Skye: Even though you are using High Efficiency (HE) detergent, if too much is used or if you have a water softener, it will create too much suds. Try running load of dirty clothes without adding any detergent and see if suds are still being generated. If so, this would indicate that too much detergent is being used and your clothes are likely not being rinsed clean of detergent. I base this answer on the intermittent error code. Again, if the drain pump is running, it should be draining water unless there is intermittent blockage caused by some type of garment/clothing. Try starting the washer without adding any clothes or detergent and see what happens. If you are not able to locate and isolate the issue, I strongly suggest calling a service technician to diagnose and repair your washer.
by Joey S Earned 1,944 community points in Washers
August 14th, 2013
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Manage My Life
There is slightly sudsy water. I used to only get the OE error once a month or week. Then it was every day, and then every other cycle. I checked all the accessible areas for possible blockage. It seemed like I must have a failing pump motor. I replaced that. Still getting the OE error every other cycle..... or maybe more like 2 out of 3. I am using HE liquid detergent in dispenser. Btw, thanks for such quick responses.
by Manage My Life
August 14th, 2013
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Joey S
Skye; When it will complete a cycle, I assume it must be draining water. Now, if the wrong type of detergent is used and it creates too much suds, the drain pump is not going to be able to pump out the suds and it could trip the fault code. Is there any water in the tub or is all suds?
by Joey S Earned 1,944 community points in Washers
August 14th, 2013
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Manage My Life
Why do I only get the OE error every other cycle?
by Manage My Life
August 14th, 2013
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Joey S
Skype: If the drain pump is running, then there would have to be a blockage between the hose connected between the bottom of the tub and the drain pump or a blockage in the drain hose.
by Joey S Earned 1,944 community points in Washers
August 14th, 2013
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Manage My Life
The pump attempts to drain 4 times before the OE error. I hear the sound and can feel the vibration. No water is coming out the external hose, though, and soapy water still in drum.
by Manage My Life
August 14th, 2013
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Joey S
Skye; If the old and the new drain pump will not run and there is no loose or disconnected wire in the drain pump circuit, then I would have to suspect a faulty main electronic control board/main PCB assembly.
by Joey S Earned 1,944 community points in Washers
August 14th, 2013
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Manage My Life
Hello. I replaced the pump... although it looked okay. The washer works, but still won't drain. Any ideas? Prior to replacing the pump, I checked the drain filter, which was clear, and made sure the external drain hose was placed properly and free of obstruction.
by Manage My Life
August 14th, 2013
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Manage My Life
Thanks. For the reply. I didn't notice it was on the next page :)
by Manage My Life
August 13th, 2013
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Joey S
Skye: My mistake, the drain pump is part #4681EA2001D. Part# 4681EA2002H is the recirculation pump.

To see the images, copy and past the URL below in the browser.
managemylife.com/mmh/questions/228916-lg-washer-model-wm2277hw-code-oe-drain
by Joey S Earned 1,944 community points in Washers
August 6th, 2013
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Manage My Life
Is it not part 4681EA2001D?
by Manage My Life
August 6th, 2013
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Manage My Life
Joey- I am on Windows 8 but cannot see the image you added. Thx
by Manage My Life
August 6th, 2013
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Joey S
Skye: I added an image below with the procedure of accessing the drain pump. The drain pump motor is part #4681EA2002H.
by Joey S Earned 1,944 community points in Washers
August 6th, 2013
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Joey S
Jeff; I will need to know the complete model number of your washer in order to provide any model specific instructions. I added an image below that will likely pertain to your model washer with instructions on how to access the drain pump.
by Joey S Earned 1,944 community points in Washers
August 6th, 2013
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Manage My Life
I am having the same problem. Seems to be getting worse. I am getting the error almost every load now and it used to be just once a week. Can you get me the part info and replacement instructions, too. My model # is 79641022900. It is a white Kenmore Elite front loading washer. Thanks, Skye
by Manage My Life
August 5th, 2013
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Manage My Life
I have the same problem with the OE code. I checked the drain screen and ok. If I power the washer off and start it with a rinse and spin cycle only it will go ahead and drain and spin the load ok. This code only comes on every 2 or three loads. I kind of think its the pump and am willing to go ahead and change it. Give me your opinion and also the instructions on getting to the pump.

Thanks for your help.

Jeff Johnson
by Manage My Life
August 5th, 2013
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Lyle W
Hello Darren. We are glad to hear that you were able to disassemble the pump and repair it. That fix is much less expensive than replacing the pump. I am not aware of any widespread common problems due to the design of that pump. I will check with the manufacturer to see if there are any known problems. I will update this thread if the manufacturer has revised that pump assembly or recommends replacement of the pump with an upgraded version.
by Lyle W Earned 2,989 community points in Washers
December 24th, 2012
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Yes the so called expert is correct with checking the filter etc etc. the entire problem is with the deign of the pump itself. Too many experts just replace parts. I took my pump off and disassembled it on to find that there was water getting inside the motor itself. I disassembled the motor drained the water and the washing residue out of my motor, cleaned and dried it out and reinstalled. Worked fine. This will no doubt just be a temporary fix as the problem lies in a poorly designed housing and seal where the shaft goes into the motor itself. At least I now know exactly what the problem is and wont have to waste time and money getting it diagnosed by....experts.
by Manage My Life
December 23rd, 2012
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Lyle W
The previous answer provided by Celene in the above response correctly identifies the OE code as indicating that you have a drain system problem in the washer. Here is another link for that previous answer:

LG WASHER Model WM1814CW my washer is not draining and when the rinse cycle starts it begins to make a grinding sound and then it stops completly code OE



I recommend that you check the large item filter in the drain pump for a clog or restriction. The first image below shows how to drain the sump of the washer. If the tub is still full of water, you may drain a large amount of water out of the washer using this method. If the washer door is unlocked, you can open the door and use a wet/dry shop vacuum to drain most of the water out of the washer. After the washer is drained, pull the large item filter out of the drain pump and check it for lint or debris that could be preventing the washer from draining properly. If you find no problem there and the drain pump is running during that portion of the cycle, then that component (drain pump) will likely need to be replaced. The part number for the drain pump assembly on this washer depends on the serial number. Before serial number 608KW##00001, the part number for the drain pump assembly is 585ER1002B. After that serial number, the drain pump assembly is part number 5859ER1002C. You can order these pump assemblies from the RepairClinic.com website. I do not see them available from Sears PartsDirect.com. If the pump motor/impeller just needs to be replaced and the pump housing is still okay, you can order the motor/impeller assembly from the Sears PartsDirect.com website. Here is a direct link for that part:

Pump motor

.

NOTE: Be sure that you

unplug the washer

before accessing internal components.

The second image below provides access information for changing the pump assembly. This is a complicated process. I recommend that you carefully review this procedure before attempting it yourself. The spring clamp on the bellows at the front of the washer door will need to be removed. A special tool is normally needed to remove and replace this component as noted in the image below. That tool is available from RepairClinic.com. If you are not completely confident that you can safely replace the drain pump yourself, I recommend that you have a service technician complete this repair. Here is a link for the Sears Service website:

Sears Home Services

.

If you need more help, reply with additional details and we will assist you further.
by Lyle W Earned 2,989 community points in Washers
November 13th, 2010
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Manage My Life
I can understand if you are a tad bit frustrated that your washing matinee not working correctly. I was able to find a similar question, I hope that it provides enough information to let you know what is wrong with it.


managemylife.com/mmh/questions/212993-lg-washer-model-wm1814cw-washer-draining-rinse-cycle-starts-begins-grinding-sound-stops-completly-code-oe-3
by Manage My Life
November 11th, 2010
Answered in 14 minutes
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