Kathy Lawley

my Kenmore washer won't spin and is making a loud awful noise. We have removed entire agitator assembly but cannot remove Nut Spanner, part 21366. Help please!

Model 110.20702990. Is there a part to remove nut spanner? We can hear spinning sound under the tub. Any suggestions to what may have broken? I was washing long piece of fabric...came home and found it like this. The water did drain out to the best of my knowledge.

Kenmore , Washers
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Kathy Lawley
Mark T. answered my question so quickly and with such expertise. We are amazed at his assessment of the problem and the completeness of his answer. Thank you, Mark, for all your help....and for the manual pages you sent. We ordered the parts and repaired the washer. It is like a brand new machine. You were right.....it was the motor coupling. We also found a broken thrust spacer (hardly noticeable break). We replaced the dog ears just as a maintenance issue. We also replaced the drive block as it looked pretty corroded. Great job!!!! Thanks a million!!!!!!!
by Kathy Lawley
December 14th, 2010
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