Thank you for your question.
I am sorry you are having problems with your washer. I recommend starting a wash cycle. If the washer will not agitate and you hear the same noise I suspect the motor coupler is broken. The motor coupler is used instead of a belt. When it breaks, the washer can make a loud noise when it should be agitating or spinning. To replace the coupler you need to unplug the washer and remove the cabinet. I have provided you with the instructions for removing the cabinet and replacing the coupler. The part number for the coupler is 285753A and can be ordered from the following link.
If the motor coupler is fine, the problem could be a clutch, basket drive, or drive block. I have provided you with the instruction for accessing those parts. You need a spanner wrench to remove the spanner nut. If you do not have a spanner wrench, I have seen a hammer and punch used instead. Place the punch in one of the notches and tap the nut in a counter clockwise direction.
I hope this helpful. If you need further assistance, please reply more details.
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