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Kenmore 11088752793 washer only fills and doesn't advance

I have a Kenmore model #11088752793 stackable laundry station that will fill up with water but doesn't advance to the next wash cycle. It fills to the correct level so I wouldn't suspect the water fill switch to be faulty. I have put in a new lid switch and a new timer this past weekend with no luck. I was almost certain that it was one of these items after doing a bunch of research online. Now I have $150 in parts wrapped up in the washer and it still isn't working. Am I missing something?

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Kenmore , Washers
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Manage My Life
Thank you for reporting back with your follow-up question. I'm glad to hear you fixed the main problem with the motor and sorry to hear the timer is out of sync. The timer is keyed to accept the timer dial indicator in only 1 position. It sounds like you installed the wrong timer or the dial is cracked causing it to be out of alignment. You will need to pull off the timer knob & dial for a closer inspection. Please get back with us if you run into anything else.
by Manage My Life
December 7th, 2010
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Manage My Life
Thanks Biker Dave... I decided to finally call an appliance repairman to diagnose the problem. The culprit ended up being a bad motor. I had the motor replace and it is working now. I do have another problem though... Apparently, I must have installed the new timer incorrectly because it doesn't seem to cycle correctly. It seems like the selector knob is out of phase (maybe 90 degrees off). When I put the selector on "Normal Wash - Regular" it went directly to the spin-dry cycle. If I put the selector on "Normal - Rinse" it will run through the "Normal - Pre-wash / Soak" cycle then the regular wash (22 minutes). Selecting "Soak" seemed to put it through the "Delicate" cycle, as it went through the whole wash in 12 minutes. In general, the wash is not running on the correct cycle for what is indicated by the selector knob.
I have not had the time to get back into the control panel and try to adjuct the timer and I wanted to post this question before I dig back into it.
Did I just install the timer with the knob set incorrectly or am I missing something more in depth? Is there a secret to lining the knob up with the cycles on the faceplate? Any help would be greatly appreciated.
by Manage My Life
December 7th, 2010
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Manage My Life
Thank you for providing a description of what you have done to the washer so far; this is helpful information. From what you have described I suspect a wiring harness problem, usually down at the motor plug-in connector. We can pretty much rule out the new timer & lid switch from this point. Another possibility is an intermittent problem with the motor or power supply.

REMEMBER to

disconnect power before attempting access

.

I am sending you some more information in the attachment below. I recommend removing the front panel for further inspection of the motor connector. Be careful removing the screws for the top panel, you don't want to drop them behind the unit.

Please see the attachment below.
by Manage My Life
November 30th, 2010
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Manage My Life
Having to do everything you can to your appliance and it still giving you problems can be quite disappointing. While you are waiting on an expert to answer your question, A suggestion I have is to visit Sears Home Services website to set service with a Sears technician. I attached the link below. Hope this helps!
by Manage My Life
November 29th, 2010
Answered in 9 minutes
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