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Kenmore HE3 washer vibrating / shaking

What could be causing our Kemore HE3 to make a buzzing/vibrating sound during the rinse cycle and shake while making a lot of nise while on the spin cycle no matter how much or how little laundry is being washed?

Kenmore , Washers
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3 Answers from these members:
Manage My Life
Having an appliance not working correctly can be quite disappointing. While you are waiting on an expert to answer your question, I was searching in the Manage My Life website and found a great link on why Washer is vibrating and shaking. I attached the link below. A suggestion I also have is to resubmit your question with model number so you can get a better answer from one of the experts! Hope this helps!
by Manage My Life
December 4th, 2010
Answered in 7 minutes
-1 votes
Lyle W
A problem with the rear tub bearing or the spin basket could be causing this problem. With the washer empty, check for forward/backward play in the stainless steel spin basket in relation to the plastic outer tub. Also check for upward play. Push up of the top front edge of the spin basket. Spin the basket a few degrees and check it again for upward play. Continue to check the basket around the whole 360 degrees. If you find a section where you detect significant upward play, then you likely have a bad spin basket and may also have a bad rear tub bearing.

I recommend that you check your owner's manual for warranty information if you suspect that you have a bad spin basket and or failed rear tub bearing. The spin basket normally has a limited parts warranty that is longer than the 1 year full warranty. The out tub has a 10 year warranty on some HE3 models. The owner's manual for your washer will have the details of warranties on these parts if they are covered. You would have to pay for the labor (around $150) for the diagnosis and replacement of the parts. If you don't have your manual, you can normally find an online copy through the owner's manual search feature on our Manage My Life website. Click on the "Manuals" link at the top of this web page.

Based on the cost of these parts and the complicated repair involved in replacing them yourself, I recommend that you call Sears for service if the parts mentioned above are covered and you suspect that one or both have failed.

A component that could be causing a buzzing noise in the rinse and spin cycle is the drain pump. You can

unplug the washer

and check the drain pump using the procedure shown in the image below. When you pull the large item filter out of the pump, you may find debris or foreign objects that are in the drain pump housing.

These tips may help you with this HE3 washer problem. If you need more assistance, reply with additional details and the full model number of your washer.
by Lyle W Earned 136,254 community points in Kenmore
December 6th, 2010
0 votes
Manage My Life
Lyle - the drain pump definitely seems to be the source of the vibration. It is causing the plate on the bottom of the washer to vibrate against the main chassis. I have put some foam insulation in between the plate and the chassis which greatly reduced the noise. I'll be checking the filter tonight for debris.

Also, the shaking was due to the left rear shock absorber being very loose. During the spin cycle the bottom mount was sliding rapidly left to right. I removed the shock, bent the metal edges up to tighten up the fit and it seems to have done the trick.

by Manage My Life
December 8th, 2010
0 votes
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