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Manage My Life

Sears (Kenmore) TrueCookPlus microwave starts on its own...

by Manage My Life Last activity date:
December 6th, 2010

Read the subject line...open door...close door...it starts. Finish cooking...open door...take stuff out...close door...it starts. We do NOT have anything programmed in it to start anything in any way.

????

Tags:
Kenmore , Microwaves
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Answers (2)
Mark T
Thank you for your question.

I am sorry you are having a problem with your microwave. Without a model number, I can only give you general information. Usually when a microwave starts when the door is closed, it is because of a stuck relay on the main control. The main control would have to be replaced. We do not recommend repairing the microwave yourself because of the dangers of repairing them. The microwave generates extremely high voltage. The capacitor can store this voltage even when the unit is unplugged. I hope you understand our policy on microwaves. Our number one concern is your safety. It is strongly recommended to have the microwave repaired by a service technician. You can have the microwave repaired at your home by a Sears technician. Here is a link for the website:

Sears Home Services

.

Depending on the age and the condition of the microwave, you may consider purchasing a new one. The price of microwaves has gone down a lot in the last few years. Please click on this link to view all of the

microwaves

we offer.

Please let me know if you need further assistance.

Thank you for using Manage my life.

Mark T.
by Mark T
December 6th, 2010
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Manage My Life
Microwaves are great conveniences and one with so many features like yours is especially nice. I can see how this malfunction would be a concern. I found a similar question on another web site that may help while you wait for the expert. A suggestion I have to help the expert provide a better answer is to add the model number to this thread if you have it handy. If you do decide to go ahead and have an expert technician diagnose and make repairs, an option is to visit Sears Home Services and use the scheduler. Hope this helps!
Answered in 15 minutes
by Manage My Life
December 4th, 2010
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