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washer won't spin & drain water

My Kenmore washer model# 417.44082400 it does not drain out fully and spin. The waher spins when washing, but the clothes come out wet because it does not do the last fast spin out. What part do I need to get this fixed. please help I live outside the country! Thank you

Kenmore , Washers
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3 Answers from these members:
Manage My Life
I can understand how it can be an inconvenience when one of your major appliance is not working well. I placed a link down bellow that provides some general information on what can be the cause of the clothes being wet at the end of the cycle. I hope that it helps you in some way good luck.
by Manage My Life
December 7th, 2010
Answered in 8 minutes
0 votes
Fred M
One thing you say was that the washer spins while washing. You don't make clear if the basket is spinning both directions in the wash cycle. In wash the basket should tumble clockwise for a time then pause and tumble counter clockwise. If it only goes one direction then the timer is most likely at fault.

If the water doesn't drain out all the way then most likely you won't get a full speed spin.

Confirm the drain pump does work. If it leaves any water then most likely it will have to be replaced.

If the drain pump does work then I would suspect the door lock assembly is the problem. The washer may fill and drain and tumble in wash with the door closed but the door must be locked to enable a spin.

You can reply with any additional details or questions for further assistance.
by Fred M Earned 109,681 community points in Kenmore
December 8th, 2010
Answered in 21 hours
0 votes
Manage My Life
The drain pump is working. I'm not sure if it spins both directions that I have not noticed. If it is the door lock how how can I fix that, is there a peice or setting for that?
by Manage My Life
December 9th, 2010
0 votes
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