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how do i get my refrigerator out of demo mode

i have a kenmore side-by-side refrigerator model# 106.5894*803. installed it in my kitchen yesterday and the compressor and the fan do not work. inside lights come on and ice dispenser turns. will not cool. was told it may be in demo mode. how do i get it out of demo mode? thanx

Air Compressors , Kenmore , Refrigerators , Appliances
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3 Answers from these members:
afritz afritz
I understand that you want to get your refrigerator out of demo mode. I have researched your question here on Manage My Life and I noticed that someone else had asked a similar question with a posted response from an expert. I attached the link below for you to view. I hope the link that I have attached is helpful.
by afritz afritz Earned 46,230 community points in Kenmore
December 11th, 2010
Answered in 10 minutes
0 votes
Manage My Life
thanks , but my model has knobs not a keypad
by Manage My Life
December 11th, 2010
Answered in 16 minutes
0 votes
Lyle W
I checked that control system. That model of refrigerator does not have a Sales Demo mode. If the compressor is not running, you could have a problem with the control board or the thermostat. You can try to reset the control board by unplugging the refrigerator for 5 minutes. Plug it back in and see if it cools. If not, then it will need to be serviced.

Since you just had it installed, it sounds like your refrigerator is still under warranty. You can call Sears at 1-800-469-4663 (1-800-4MY-HOME) for service.

If you need more help, reply with additional details and we will assist you further.
by Lyle W Earned 136,254 community points in Kenmore
December 13th, 2010
0 votes
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