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what does error message 5d on my kenmore front loading washer mean?

Kenmore model number W10117769A
Front loading Washer

Kenmore , Washers
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2 Answers from these members:
Manage My Life
It can be a tad bit frustrating when your major appliance is not working correctly. Down bellow in the attachment location you would find a similar question. The expert answered and provided great information that i believe will be helpful.
by Manage My Life
December 26th, 2010
Answered in 7 minutes
0 votes
Lyle W
The model number that you provided is actually the part number for your owner's manual. I cross referenced that number back to the models that use that manual. The Sd (5d) code on that washer indicates that you have a "suds lock" condition. This is the same failure that is described in the previous answer link provided by Celene in the above response.

Check for excessive suds (foam) in the washer. If this is causing the Sd code then you will need to drastically cut back on the amount of HE (High Efficiency) detergent that you are using in the washer. You should not need more than about 1 tablespoon of detergent for your wash cycle.

A problem with the drain pump can also cause this code to be displayed. The image below shows how to remove the bottom service panel and check the large item filter of the drain pump. I recommend that you

unplug the washer

and check the large item filter for a clog or restriction.

These tips may help you resolve this problem with your washer. If you need more assistance, reply with additional details.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website:

Sears Home Services

by Lyle W Earned 136,254 community points in Kenmore
December 28th, 2010
0 votes
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