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the ice in my icemaker is freezing together

model #50562990. the ice in the container(part #14) of my icemaker kept freezing together. i have removed the machine and the only things i see are delamination of a grey/green substance on the freezing tray, on the end closest to the front of the refridgerator, and a grey substance, that is only partially covering the contact point, on what i think is the thermocouple that controls the cycling of the dispensing of the ice to the container(part #14).

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3 Answers from these members:
Manage My Life
Having this happen to an appliance we use on a daily base can be really disappointing. While you are waiting on an expert to answer your question, a suggestion I have is to visit Sears Home Services website to set service with a Sears technician. I have attached the link below. Hope this helps!
by Manage My Life
January 10th, 2011
Answered in 7 minutes
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