Skip to content
?
Manage My Life

samsung washer showing a nd error 'not draining' how can I fix this?

Samsung front load washer, i have manualy drained and cleaned the debrie filter, still won't drain on its own.

Tags
Samsung , Washers
Sign in to answer a question
77 Answers from these members:
LYLE W.
by LYLE W. Earned 69,466 community points in Washers
April 10th, 2012
Comment
2 votes
Joey S
by Joey S Earned 82,380 community points in Washers
August 27th, 2013
Comment
2 votes
briank
by briank Earned 33 community points in Washers
July 30th, 2013
Comment
dat nguyen
were you able to get this resolved? I have the exact same issue and couldn't figure out what's wrong
1 votes
Manage My Life
by Manage My Life
January 13th, 2011
Answered in 1 hours
Comment
0 votes
Manage My Life
by Manage My Life
January 14th, 2011
Comment
Katie Clements
Why can't I see the documents!!
ROSE WOODWARD
No images
0 votes
Manage My Life
by Manage My Life
April 9th, 2012
Comment
0 votes
Manage My Life
by Manage My Life
April 26th, 2012
Comment
0 votes
LYLE W.
by LYLE W. Earned 69,466 community points in Washers
April 26th, 2012
Comment
0 votes
Manage My Life
by Manage My Life
May 6th, 2012
Comment
0 votes
LYLE W.
by LYLE W. Earned 69,466 community points in Washers
May 8th, 2012
Comment
0 votes
Manage My Life
by Manage My Life
December 6th, 2012
Comment
0 votes
LYLE W.
by LYLE W. Earned 69,466 community points in Washers
December 7th, 2012
Comment
Kenhorn Kenhorn
Hi Lyle. I have a Samsung WF331ANW/XAA that will not drain. I get error code ND. I went thru all the troubleshooting and pulled the drain motor and tested. It works well. Just cannot get it powered up to drain in normal cycle or test mode. Not sure what to check next.. HELP please!!
Kenhorn Kenhorn
Hi Lyle. I have Samsung WF331ANW/XAA
0 votes
Manage My Life
by Manage My Life
December 18th, 2012
Comment
0 votes
LYLE W.
by LYLE W. Earned 69,466 community points in Washers
December 19th, 2012
Comment
0 votes
Manage My Life
by Manage My Life
December 19th, 2012
Comment
0 votes
LYLE W.
by LYLE W. Earned 69,466 community points in Washers
December 19th, 2012
Comment
0 votes
Manage My Life
by Manage My Life
December 19th, 2012
Comment
0 votes
LYLE W.
by LYLE W. Earned 69,466 community points in Washers
December 20th, 2012
Comment
0 votes
LYLE W.
by LYLE W. Earned 69,466 community points in Washers
December 20th, 2012
Comment
0 votes
Manage My Life
by Manage My Life
January 14th, 2013
Comment
0 votes
Manage My Life
by Manage My Life
January 26th, 2013
Comment
0 votes
John Sala
by John Sala Earned 7 community points in Washers
January 27th, 2013
Comment
0 votes
LYLE W.
by LYLE W. Earned 69,466 community points in Washers
January 28th, 2013
Comment
0 votes
LYLE W.
by LYLE W. Earned 69,466 community points in Washers
January 28th, 2013
Comment
0 votes
LYLE W.
by LYLE W. Earned 69,466 community points in Washers
January 28th, 2013
Comment
0 votes
Manage My Life
by Manage My Life
March 31st, 2013
Comment
0 votes
Manage My Life
by Manage My Life
March 31st, 2013
Comment
0 votes
Joey S
by Joey S Earned 82,380 community points in Washers
April 1st, 2013
Comment
0 votes
Manage My Life
by Manage My Life
April 1st, 2013
Comment
0 votes
Joey S
by Joey S Earned 82,380 community points in Washers
April 1st, 2013
Comment
0 votes
Manage My Life
by Manage My Life
April 4th, 2013
Comment
0 votes
LYLE W.
by LYLE W. Earned 69,466 community points in Washers
April 4th, 2013
Comment
0 votes
Manage My Life
by Manage My Life
May 12th, 2013
Comment
0 votes
Joey S
by Joey S Earned 82,380 community points in Washers
May 13th, 2013
Comment
0 votes
Manage My Life
by Manage My Life
May 24th, 2013
Comment
0 votes
Manage My Life
by Manage My Life
May 26th, 2013
Comment
0 votes
Joey S
by Joey S Earned 82,380 community points in Washers
May 28th, 2013
Comment
0 votes
Joey S
by Joey S Earned 82,380 community points in Washers
May 28th, 2013
Comment
0 votes
Manage My Life
by Manage My Life
June 24th, 2013
Comment
0 votes
Joey S
by Joey S Earned 82,380 community points in Washers
June 25th, 2013
Comment
0 votes
Manage My Life
by Manage My Life
June 25th, 2013
Comment
0 votes
Manage My Life
by Manage My Life
June 26th, 2013
Comment
0 votes
Joey S
by Joey S Earned 82,380 community points in Washers
June 26th, 2013
Comment
0 votes
Manage My Life
by Manage My Life
June 26th, 2013
Comment
0 votes
Joey S
by Joey S Earned 82,380 community points in Washers
June 26th, 2013
Comment
0 votes
Manage My Life
by Manage My Life
June 26th, 2013
Comment
0 votes
Joey S
by Joey S Earned 82,380 community points in Washers
June 27th, 2013
Comment
0 votes
Manage My Life
by Manage My Life
June 27th, 2013
Comment
0 votes
Manage My Life
by Manage My Life
June 27th, 2013
Comment
0 votes
Joey S
by Joey S Earned 82,380 community points in Washers
June 27th, 2013
Comment
0 votes
Manage My Life
by Manage My Life
June 27th, 2013
Comment
0 votes
Manage My Life
by Manage My Life
June 28th, 2013
Comment
0 votes
Joey S
by Joey S Earned 82,380 community points in Washers
July 1st, 2013
Comment
0 votes
briank
by briank Earned 33 community points in Washers
July 30th, 2013
Comment
0 votes
Joey S
by Joey S Earned 82,380 community points in Washers
July 30th, 2013
Comment
0 votes
briank
by briank Earned 33 community points in Washers
July 30th, 2013
Comment
0 votes
Joey S
by Joey S Earned 82,380 community points in Washers
July 30th, 2013
Comment
0 votes
Stephanie Mangano
by Stephanie Mangano Earned 7 community points in Washers
August 3rd, 2013
Comment
0 votes
Joey S
by Joey S Earned 82,380 community points in Washers
August 5th, 2013
Comment
0 votes
Manage My Life
by Manage My Life
August 7th, 2013
Comment
0 votes
Joey S
by Joey S Earned 82,380 community points in Washers
August 8th, 2013
Comment
0 votes
Adam Heitzman
by Adam Heitzman Earned 7 community points in Washers
August 10th, 2013
Comment
0 votes
Joey S
by Joey S Earned 82,380 community points in Washers
August 12th, 2013
Comment
0 votes
Manage My Life
by Manage My Life
August 23rd, 2013
Comment
Mike Gus
I,m having this same problem with WF337AAR/XAA Samsung very frustrating I haven't replaced pump because it does drain just not all the water. If I run spin only a couple more times it gets enough water out to dry clothes
0 votes
Joey S
by Joey S Earned 82,380 community points in Washers
August 26th, 2013
Comment
0 votes
Manage My Life
by Manage My Life
August 27th, 2013
Comment
0 votes
Manage My Life
by Manage My Life
August 27th, 2013
Comment
0 votes
ka mo
by ka mo Earned 7 community points in Washers
May 7th, 2014
Comment
0 votes
Mick Tee
by Mick Tee Earned 8 community points in Washers
May 22nd, 2015
Comment
0 votes
Bill Hutchens
by Bill Hutchens Earned 16 community points in Washers
August 16th, 2015
Comment
0 votes
Brian Adams
by Brian Adams Earned 8 community points in Samsung
February 9th
Comment
0 votes
TRACY DETRICK
by TRACY DETRICK Earned 8 community points in Washers
February 27th
Comment
0 votes
David Nickens
by David Nickens Earned 8 community points in Samsung
March 4th
Comment
0 votes
Minstrel Delaney Jones
by Minstrel Delaney Jones Earned 8 community points in Samsung
May 3rd
Comment
0 votes
Scott Armstrong
by Scott Armstrong Earned 8 community points in Samsung
May 10th
Comment
ryanzelinsky ryanzelinsky
Having similar issue with no draining error

1- replaced water level sensor
2- replaced drain pump
3- replaced left PCB panel
4- replaced main PCB panel

The problem shows up before almost every spin cycle. However, if you hear the error chime and vine and hit the start button, then the pump kicks on and the cycle completes. It is annoying to have to do this for every load.

I'm thinking I'll replace the only non-oem part I used, the sensor.

I did notice that the eeprom check shortcut did NOT work for me. I tried "Power off, Press Delay Start, Signal and Power Key at the same time. Good = Good Fail = FAiL"

Any other suggestions?

Unit is clean and all wiring and power to components test out fine. I'm at a loss???
0 votes
SISSY WALKER
by SISSY WALKER Earned 8 community points in Washers
July 7th
Comment
0 votes
RHETT RADCLIFFE
by RHETT RADCLIFFE Earned 8 community points in Washers
9 days ago
Comment
Vieng Keovongxay
Check if the controller is supplying 120VAC to the pump's connector terminals during the spin cycle. Unhook the connector from the drain pump and connect a voltmeter to the connector's terminals. Start the washer in the Spin cycle. You should see around 120VAC on the voltmeter (DMM). If you don't, the culprit is the controller board assembly. To make sure the issue is not with the wire harness, do a continuity check with your DMM between pump's connector and the connectors at the controller (CN10 pin6 and CN5 pin3).
0 votes
Didn't find what you are looking for? Ask a question
Get up to
45
% off
On Washers