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samsung washer showing a nd error 'not draining' how can I fix this?

Samsung front load washer, i have manualy drained and cleaned the debrie filter, still won't drain on its own.

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Samsung , Washers
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78 Answers from these members:
LYLE W.
by LYLE W. Earned 69,522 community points in Washers
April 10th, 2012
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Jorge Maldonado
If code ND shows up , it means no drain.
1st step try reseting by turning off machine for at least 5 min.
2dn step make main hose is not clogged this is the hose that goes from the out of the machine to the drainage.
Try doing a spin cycle, if it does not move it means there is a clogged in one of the hoses OR INSIDE the Heart of the pump.
It very easy to do it, but it takes at least from 25 to 30 min.
Unplugged washer first. Safety is first.
Always check that all cables are connected correctly then check hoses to make sure there is not clogged.

Then disambled pump and check hoses again trying to find a baby sock or perhaps something very tiny but bulky, after you open up pump make sure you see the interior of it without breaking it then clean entire ports of the heart of the pump.
Pit it all back together and that's it.
2 votes
Joey S
by Joey S Earned 82,407 community points in Washers
August 27th, 2013
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2 votes
briank
by briank Earned 33 community points in Samsung
July 30th, 2013
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dat nguyen
were you able to get this resolved? I have the exact same issue and couldn't figure out what's wrong
1 votes
RHETT RADCLIFFE
by RHETT RADCLIFFE Earned 19 community points in Washers
August 18th
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Vieng Keovongxay
Check if the controller is supplying 120VAC to the pump's connector terminals during the spin cycle. Unhook the connector from the drain pump and connect a voltmeter to the connector's terminals. Start the washer in the Spin cycle. You should see around 120VAC on the voltmeter (DMM). If you don't, the culprit is the controller board assembly. To make sure the issue is not with the wire harness, do a continuity check with your DMM between pump's connector and the connectors at the controller (CN10 pin6 and CN5 pin3).
1 votes
Patrick Ewing
by Patrick Ewing Earned 19 community points in Washers
August 29th
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1 votes
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by Manage My Life
January 13th, 2011
Answered in 1 hours
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Manage My Life
by Manage My Life
January 14th, 2011
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Katie Clements
Why can't I see the documents!!
ROSE WOODWARD
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Manage My Life
by Manage My Life
April 9th, 2012
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by Manage My Life
April 26th, 2012
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LYLE W.
by LYLE W. Earned 69,522 community points in Washers
April 26th, 2012
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by Manage My Life
May 6th, 2012
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LYLE W.
by LYLE W. Earned 69,522 community points in Washers
May 8th, 2012
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by Manage My Life
December 6th, 2012
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LYLE W.
by LYLE W. Earned 69,522 community points in Washers
December 7th, 2012
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Kenhorn Kenhorn
Hi Lyle. I have a Samsung WF331ANW/XAA that will not drain. I get error code ND. I went thru all the troubleshooting and pulled the drain motor and tested. It works well. Just cannot get it powered up to drain in normal cycle or test mode. Not sure what to check next.. HELP please!!
Kenhorn Kenhorn
Hi Lyle. I have Samsung WF331ANW/XAA
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Manage My Life
by Manage My Life
December 18th, 2012
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LYLE W.
by LYLE W. Earned 69,522 community points in Washers
December 19th, 2012
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December 19th, 2012
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LYLE W.
by LYLE W. Earned 69,522 community points in Washers
December 19th, 2012
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December 19th, 2012
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LYLE W.
by LYLE W. Earned 69,522 community points in Washers
December 20th, 2012
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LYLE W.
by LYLE W. Earned 69,522 community points in Washers
December 20th, 2012
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January 26th, 2013
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John Sala
by John Sala Earned 7 community points in Washers
January 27th, 2013
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LYLE W.
by LYLE W. Earned 69,522 community points in Washers
January 28th, 2013
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LYLE W.
by LYLE W. Earned 69,522 community points in Washers
January 28th, 2013
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LYLE W.
by LYLE W. Earned 69,522 community points in Washers
January 28th, 2013
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March 31st, 2013
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Joey S
by Joey S Earned 82,407 community points in Washers
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Joey S
by Joey S Earned 82,407 community points in Washers
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April 4th, 2013
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LYLE W.
by LYLE W. Earned 69,522 community points in Washers
April 4th, 2013
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May 12th, 2013
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Joey S
by Joey S Earned 82,407 community points in Washers
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Joey S
by Joey S Earned 82,407 community points in Washers
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Joey S
by Joey S Earned 82,407 community points in Washers
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by Joey S Earned 82,407 community points in Washers
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Joey S
by Joey S Earned 82,407 community points in Washers
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Joey S
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Joey S
by Joey S Earned 82,407 community points in Washers
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briank
by briank Earned 33 community points in Samsung
July 30th, 2013
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Joey S
by Joey S Earned 82,407 community points in Washers
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briank
by briank Earned 33 community points in Samsung
July 30th, 2013
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Joey S
by Joey S Earned 82,407 community points in Washers
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by Stephanie Mangano Earned 7 community points in Washers
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by Joey S Earned 82,407 community points in Washers
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by Joey S Earned 82,407 community points in Washers
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by Adam Heitzman Earned 7 community points in Washers
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Joey S
by Joey S Earned 82,407 community points in Washers
August 12th, 2013
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Manage My Life
by Manage My Life
August 23rd, 2013
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Mike Gus
I,m having this same problem with WF337AAR/XAA Samsung very frustrating I haven't replaced pump because it does drain just not all the water. If I run spin only a couple more times it gets enough water out to dry clothes
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Joey S
by Joey S Earned 82,407 community points in Washers
August 26th, 2013
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by ka mo Earned 7 community points in Washers
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by Mick Tee Earned 8 community points in Washers
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by Bill Hutchens Earned 16 community points in Washers
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by Brian Adams Earned 8 community points in Washers
February 9th
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TRACY DETRICK
by TRACY DETRICK Earned 8 community points in Samsung
February 27th
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David Nickens
by David Nickens Earned 8 community points in Samsung
March 4th
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DERRON YEE
I also have the same issue as you. Did you ever remedy this ? Was it the computer board? Appliance parts store told me they discontinued the pc board, can't get it anymore.
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Minstrel Delaney Jones
by Minstrel Delaney Jones Earned 8 community points in Samsung
May 3rd
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Scott Armstrong
by Scott Armstrong Earned 8 community points in Washers
May 10th
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ryanzelinsky ryanzelinsky
Having similar issue with no draining error

1- replaced water level sensor
2- replaced drain pump
3- replaced left PCB panel
4- replaced main PCB panel

The problem shows up before almost every spin cycle. However, if you hear the error chime and vine and hit the start button, then the pump kicks on and the cycle completes. It is annoying to have to do this for every load.

I'm thinking I'll replace the only non-oem part I used, the sensor.

I did notice that the eeprom check shortcut did NOT work for me. I tried "Power off, Press Delay Start, Signal and Power Key at the same time. Good = Good Fail = FAiL"

Any other suggestions?

Unit is clean and all wiring and power to components test out fine. I'm at a loss???
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SISSY WALKER
by SISSY WALKER Earned 8 community points in Washers
July 7th
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