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Manage My Life

Whirlpool Ultimate care II wahser not spinning

by Manage My Life Last activity date:
January 17th, 2011

Model # is LSQ9600JQ0. The washer will fill and empty, but will not run the spin cycle on high or low. The lid switch does click when I close the lid of the washer. Is the most likely solution the coupler?

Thanks in advance for your advice!

Washers , Whirlpool
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Answers (3)
Manage My Life
It was the coupler. It's a fairly easy fix and I'm doing laundry again!

by Manage My Life
January 17th, 2011
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Joey S
Thank you for your question and I understand your concern. If the washer will not agitate or spin but will drain water, then the likely failure is a broken motor coupler. If it will agitate then it does not have broken motor coupler. If it agitates but won't spin and only drains, it could have a basket drive failure, clutch failure or gear case failure.

In order to access and replace the motor coupler will involve removing the washer cabinet, drain pump and motor.

I added a couple of images below with the instructions.

NOTE: Disconnect the power cord from the power source before placing the console in the service position.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website:

Sears Home Services

by Joey S
January 15th, 2011
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Joseph Perez
I know how important it is to have a good working washer in the home so that your clothes will be nice and clean. While you are waiting for an expert answer, I did manage to find a link that will provide you with more information about your problem. I hope my link is useful.
Answered in 8 minutes
by Joseph Perez
January 13th, 2011
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