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My water heater doesn't have any hot water.

I purchased a Kenmore water heater-model #153.326530 55 gal. I tried the trouble shooting section and went thru the steps to hit the reset button but that didn't work. If it did work, how long should we feel hot water if that fixed the problem? Does the High Temperature Shut off system have anything to do with it? I experienced very hot water the other night and then no hot water last night. My daughter was taking a shower and about 10 minutes into it she had no hot water at all. The manual indicates that it may be due to the high temperature shut off system so I went through the motions of resetting the high limit. Now went to test it and still no hot water. It says in the manual that if I need to reset it again, for me to contact the Sears Service Dept to find out why the high limit tured off the electrical power. I tried to call my local service center but they said that they couldn't help me and there was no technician to speak to. So I would appreciate any assistance you can give me. Thanks so much.

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Kenmore , Building Supplies
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2 Answers from these members:
afritz afritz
I understand that your water heater is doing some odd things and not keeping a set temperature on your water. I have taken some time to research your question here on the Manage My Life website and I noticed that someone else had asked a similar question with a posted response from an expert. I attached the link below for you to view. I hope the link that I provided is helpful.
by afritz afritz Earned 1,264 community points in Kenmore
January 20th, 2011
Answered in 24 minutes
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scott d
I am sorry you are having this problem and I know it's frustrating to run out of hot water. You have already received some good information. Unfortunately, the model number listed is not showing to be a good number. I was able to adjust it slightly and show several electric water heaters. If the reset button on the thermostat is tripping, it can be due to a defective thermostat or one of the elements can be tripping it. If you reset the thermostat but still not getting any hot water, I suggest checking for a tripped breaker. If the breakers are ok, the thermostats on the water heater may need to be replaced. If this is a new water heater, it will need to be checked by a technician, while it's under warranty. I'm listing a site you can access, to have a tech come out. Here is a link for the website:

Sears Home Services

. You can also call 1-800-469-4663, to schedule a technician to come out.

When it works, there is no set time for it to work. It will depend on the water usage. A water heater will maintain enough hot water for 75% of its capacity.

If the high temperature shut off (reset button) trips, it will shut off the power to both elements. If you would like more assistance, please recheck to verify the model number and any additional details will be helpful and I will be glad to assist you further.
by scott d Earned 3,205 community points in Kenmore
January 20th, 2011
Answered in 4 hours
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