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Regarding banging noise from my Front Load Kenmore model #41743142200

When My front Load Washer (Kenmore #41743142200) is on the final spin cycle it starts to bang loudly and sounds like something is broken or not stabilizing/centering the inner drum. This just starting and seems to be getting louder so I am not using it. I don;t believe it has become unbalance on the feet and has not had any above normal use. Bearin issue - shocks ? Please advise

Thank you

Tom

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Kenmore , Washers
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2 Answers from these members:
Manage My Life
When an appliance goes out we usually see money going out the window, either in repair cost, or replacement. Managemylife.com can take the mystery out of the repair and an expert can tell you if its time for a replacement if you ask him. I did some research for you at this web page and found an expert answer to a similar question which may shed some light on the problem. If you want to have a qualified technician to assist you I have attached the link to searshomeservices.com. I hope this information will be useful until your expert can respond.
by Manage My Life
January 29th, 2011
Answered in 7 minutes
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Joey S
Thank you for your question and I understand your concern. Based on your symptom and details, the drum bearing is worn causing too much play in the spin basket shaft or one of the spin basket supports has broken connecting the spin shaft to the basket.

The failure could also be a broken shock or broken shock support.

Disconnect the power cord from the power source

and then remove the lower access panel and inspect the suspension shocks and where they connect to the bottom of the tub and at the base.

Open the door, and push upwards at the front of the spin basket and make note of the up and down play and then rotate the basket 1/4 of a turn and push upwards again and repeat doing this until you have made complete revolution. If you find a lot of up and down play, the basket will need to be replaced. Also, check end play by pushing backwards and pulling forwards on the basket. If there appears to be some in and out play, the drum bearing is likely worn and the rear tub will have to be replaced.

Replacing the rear tub and spin basket involves a lot of tear down and labor. Now, the spin basket has a limited lifetime warranty if it's defective in material or workmanship. The basket would be covered under warranty but you would be responsible for the service fee. The Service fee is approximately $130.00. The rear tub with bearing only has a one year warranty and you would be responsible for the cost of the tub.

I recommend calling Sears and scheduling an appointment to have your washer repaired. You can have it repaired at your home by a Sears technician. Here is a link for the website:

Sears Home Services

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by Joey S Earned 2,288 community points in Kenmore
January 31st, 2011
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