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Manage My Life

Sears Image 10.4Qi Treadmill is not Working

by Manage My Life Last activity date:
February 21st, 2011

We have a Sears Image 10.4Qi treadmill and the motor will not start up. The raise and lower motor along with the electronic deck seem be working just fine. I took off the covers on the bottom and the circiut board red lights light up. I checked the breaker switch by bypassing it and it was OK. There seems to be power going to the motor. I used a test light to check this and I got power when I touched the the wire end and the frame on each wire. Everything seems to look fine and the motor turns smoothly when I turn it by hand. Can you give me any advice on how to check it further to see what the problem could be?

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Treadmills
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Answers (5)
Manage My Life
Yes, that board is the controller board. If you replace that, you should be back in business again. I have attached a link to where you can order a new board. You will need to put in your model number then pick out "controller" from the parts list.
by Manage My Life
February 21st, 2011
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Manage My Life
It appears that our motor is good as per the process that you instructed us to do. The circuit board seems to smell a bit warm and there are 2 round type bars (maybe resisters) on the opposite edge where the motor plugs into the board that get quite hot. Do we need to replace the whole circuit board? Is that the controller that you are referring to? Also, where can I order this controller?

Gerald
by Manage My Life
February 20th, 2011
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Manage My Life
Unplug the treadmill from the wall. Then remove the motor hood and take the motor leads off at the controller board. Connect a volt meter to the motor leads (not to the controller, but to the motor itself) and set the meter to read DC volts. Then plug the treadmill back into the wall and put the safety key in place. Do not press any buttons but just start walking on the treadmill. The speed should read out on the display. Once you manually walk the machine up to 3MPH the meter should read no less than 28VDC (the motor is a DC motor so it will generate electricity when manually turned). If the meter shows less than 28VDC at 3MPH the motor is bad. If the meter reads at least 28VDC at 3MPH, the motor is fine and the controller is quite likely the problem.

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by Manage My Life
February 7th, 2011
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Manage My Life
The treadmill is a Sears Image 10.4 Qi Model #831.299350. Please research for what could be the problem.
Answered in 13 hours
by Manage My Life
February 6th, 2011
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afritz afritz
Providing a model number and a detailed question will definitely help an expert better your search. If you would like to reply to this thread with a model number I would be more than happy to assist you. Have a nice day.
Answered in 7 hours
by afritz afritz
February 6th, 2011
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