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NordicTrack Treadmill replacement part

I have a NordicTrack from Sears Model# NTTL11902(Model 831) -Serial# N61121640 The back hard plastic casing PN# 174491 has a piece broken on the left-hand side where the adjustment screw goes in. The screw for adjustiing belts tension & location on the treadmill. Do I need the whole piece in order for the adjustment to work correctly? After I adjusted the belt to center it, it then started to sllip. The adjustment screw on the right hand side seems fine & does not screw in as deeply as the one on the left that has the plastic broken. Its broken right where the protection between the belt & the screw is so you're not able to see the screw. (which I can now since it broke). If I need this whole back casing unit, it is something I can attach & adjust myself?

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Treadmills , Body Building and Toning
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11 Answers from these members:
Manage My Life
Okay, so I took your advice and checked, yes, the front roller continued turning during the slippage. I loosened the front roller and re-centered the belt, loosened and tightened both rear bolts a couple different times before getting the belt to "SOMEWHAT CENTER" on the machine. The belt continues to move more to the RIGHT as I tighten the rear bolts.

The next time I have to tighten the belt, I will shift the belt more to the left prior to tightening the rear bolts. Maybe this will help to center the belt. For now, the belt is not slipping and I am not as fearful of the sudden "slip" that usually occurs any moment.
by Manage My Life
November 22nd, 2011
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Mark T
When the belt slips look at the front roller. If the roller keeps turning when the belt slips, you need to tighten the waling belt. Just tighten the adjusting bolts a 1/4 inch at a time until the belt does not slip. The three-inch rule will be different for everyone. Your three-inch measurement could be 6 inches for some one stronger. Please let me know how this works.
by Mark T
November 16th, 2011
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Manage My Life
...Okay, I have received the replacement REAR ENDCAP from Icon Fitness ( what a bear) for my Nordic Track Exp 2000, NTTTL1992, the instructions that came with the part were pretty well, but the images were a bit "washed" out.

Anyway, here's the issue that I am having now; I have lifted the belt on both sides and the measurements are (3") Also, although the belt is CENTERED, it slips and makes a swishing sound as it completes a revolution. Sounds like the belt is dragging, it did no do this before and visually, it appears to be in pretty good condition.

I am afraid of overtenghtening the rear endcap bolts--- they felt tight on the last quarter-turn adjustment that I made on each side of this PLASTIC ENDCAP.

Any thoughts?
by Manage My Life
November 16th, 2011
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Mark T
Thank you for letting me know what you found. I will let our parts team know that the part number is not accurate. Please call parts direct for the instructions on returning a part. If you would let me know how the part from them works.
by Mark T
November 5th, 2011
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Manage My Life
okay, so I contacted Nordictrack (Icon Fitness) and they told me that they have the ORIGINAL End cap part and is sending it out today. The rep had no idea about the part that I ordered from Sears Parts Direct. 174491
by Manage My Life
November 4th, 2011
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Mark T
If the end cap that you have received is not wide enough for the rear roller it will not work. I suspect you have received the wrong part. According to the NordicTrack website, that is the correct part. I have posted a link below that will take you to their website. I am not sure where you have purchased the part but I recommend calling the NordicTrack 800 number to have them verify this is the correct number. The reason I recommend calling them is they might want additional information from the treadmill that I do not have access too. Please let me know what you find out on this part.
by Mark T
November 4th, 2011
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Manage My Life
...okay, so I have ordered and received the rear end cap for Nordictrack NTTL11992, but I can't see any way of MAKING this subsituted part # 174491 fit the machine. It does not even appear long enough to go from one end of the rear roller to the other end.
by Manage My Life
November 3rd, 2011
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Mark T
I have posted an image below that shows the new end cap. Usually when a part is substituted, the manufacture does not tell us what is changed. They could have added more reinforcement around the boltholes. Maybe another member has ordered this part and can tell us if they noticed a difference.
by Mark T
October 29th, 2011
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Manage My Life
Was the SUBSTITUTION part 174491 design improved? my busted end cap seemed inferiorly made from hard plastic. Either way, I need the new end cap. Has anyone installed this substitution?

Thanks
by Manage My Life
October 27th, 2011
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Mark T
Thank you for your question.

I am sorry you are having a problem with the treadmill. by what you have stated it sounds like the end cap of the treadmill broke. If this happens, the walking belt will shift to the side that is broken and cannot be adjusted. If the head of the bolt is broke through the end cap you need to order part number 174491. If you would like you could order it from our website

Sears Parts Direct

.

To replace the end cap you have to remove the two belt adjusting screws. Then slide the end cap off the end of the treadmill rails. Once the end cap is off you have to take the two large plastic inserts out of the old end cap and install them in the new one. After the inserts are in reassemble the treadmill in the reverse order. Then follow the instructions be to adjust the walking belt.

If you need further assistance on the treadmill, please reply below with more details.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website:

Sears Home Services

.



Thank you for using Manage my life.

Mark T.
by Mark T
February 10th, 2011
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Manage My Life
I'm sorry about the difficulties that you are experiencing with your treadmill. I did some research at managemylife.com and found an expert answer to a similar question that may assist you until your expert can respond. I have attached the link below. If you would like assistance from a qualified technician I have also attached a link to searshomeservices.com. I attached a link to a Sears parts site so you can price out that replacement part. I hope these links will help until your expert can respond.
by Manage My Life
February 8th, 2011
Answered in 12 minutes
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