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Water Heater won't stay lit

Rheem Water Heater. Model #41VRON. Pilot went out and now we can't get it lit again.

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9 Answers from these members:
Mark T
Thank you for letting me know you got it fixed. I am sure this will help other customers.
by Mark T Earned 1,607 community points in Appliances
October 14th, 2011
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Manage My Life
Problem solved, I installed a new Thermostat/Gas Control unit, pilot ignited and burner is working. Thanks for all the info regarding this problem.
by Manage My Life
October 13th, 2011
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Mark T
Hi Johnny,

If you have double checked the pilot orifice and it is clear the problem is either the gas supply or the valve. If everything else in the house is working fine, I suspect the problem is the water heater valve. Just make sure to check everything again because valves do not fail that often. Please let me know if you need further assistance.
by Mark T Earned 1,607 community points in Appliances
October 13th, 2011
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Manage My Life
I've done what you recommended in your last reply, everything was clean, no obstructions. Before I was getting a very small flame on the pilot, like it was starved for gas, now the pilot will not light at all and the igniter is working, getting a spark. Could it be the control unit that is bad, not letting gas get to the pilot? I've check the gas line to the pilot and it's clean, I can blow air through it. Any info would be appreciated, thanks. The Thermostat/Control Unit is $104.22 at my local Sears Parts Center.
by Manage My Life
October 12th, 2011
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Mark T
Hello Johnny, I will be happy to assist you. Even though the intake filter is clean, the spark arrestor could be plugged. I recommend cleaning the spark arrestor on the bottom of the heater. The image below has the instructions for cleaning the spark arrestor. Click on the image to enlarge it. Before you start the repair, make sure to turn the gas off. Once you have the burner out of the water heater use a brush and a vacuum to clean the arrestor. I hope this is helpful. If you need further assistance, please reply below with more details.
by Mark T Earned 1,607 community points in Appliances
October 11th, 2011
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Manage My Life
The air intake filter is clean, pilot still will not stay lit and the pilot assembly is only 2 months old.
by Manage My Life
October 10th, 2011
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Mark T
Thank you for your question.

I am sorry you are having a problem with your water heater. I tried to look up your model number but did not have much luck. That should be ok. If your water heater is newer, it will have an air intake filter on the bottom that has to be kept clean. If the filter is dirty, the area where the burner is will over heat and turn the gas supply off. I recommend looking around the base of the water heater for a removable filter screen. If yours has a filter clean it with a brush and vacuum. Once it is clean try to relight the pilot. If it will not light, there is a problem with the ignitor, thermocouple, or the gas valve. I recommend having a service technician service the water heater for you. You can have it repaired at your home by a Sears technician. Here is a link for the website:

Sears Home Services

.

Please let me know if you have any other questions.

Thank you for using Manage my life.

Mark T.
by Mark T Earned 1,607 community points in Appliances
February 12th, 2011
Answered in 17 hours
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Mark T
Thank you for your question.

I am sorry you are having a problem with your water heater. I tried to look up your model number but did not have much luck. That should be ok. If your water heater is newer, it will have an air intake filter on the bottom that has to be kept clean. If the filter is dirty, the area where the burner is will over heat and turn the gas supply off. I recommend looking around the base of the water heater for a removable filter screen. Once it is clean try to relight the pilot. If it will not light, there is a problem with the ignitor, thermocouple, or the gas valve. I recommend having a service technician service the water heater for you. You can have it repaired at your home by a Sears technician. Here is a link for the website:

Sears Home Services

.

Please let me know if you have any other questions.

Thank you for using Manage my life.

Mark T.
by Mark T Earned 1,607 community points in Appliances
February 12th, 2011
Answered in 17 hours
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afritz afritz
I understand that your water heater is not staying lit. I have taken some time to research your question here on the Manage My Life website and I noticed that someone else had asked a similar question with a posted response from an expert. I attached the link below for you to view. I hope the link that I provided is helpful.
by afritz afritz Earned 1,258 community points in Appliances
February 11th, 2011
Answered in 8 minutes
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