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Manage My Life

After the power went out my fridge won't operate and keep cool, Why?

by Manage My Life Last activity date:
March 2nd, 2011

Hello - I need help I have recently discovered that my Model #KSRG25FKSS15 - KITCHENAID Side-by-side refrigerator is not functioning properly. Two nights ago a bad storm came through my area and after a large flash of lightning power went out in my neighbored - 3 hours later power was restored. Within the past two days, my fridge and freezer have stopped keeping cold or frozen and will not work properly.....I am making an assumption that the power outage has something to do with it being that I have never had any issue since I purchased the unit in 2004. I have tried turning off the breaker for several minutes and then turned it back on but it will still not get cold. I have power to the fridge (when you open it you have light and you can hear a motor running - and the air flow is also working) however I do not hear the compressor running like it should....you can hear it click on for a few moments then it clicks off....I also hear a click every so often........any suggestions?

Tags:
Air Compressors , Refrigerators , Appliances
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Answers (2)
scott d
I know it's frustrating when the refrigerator stops cooling. The information you have received is good but does not pertain to this problem. This clicking sound indicates that either the starting device has failed or the compressor. A technician normally has a kit that he can attach to the compressor, along with an amp probe that will help determine which part has failed. Without the kit and meter there is no way to know for sure. In this case, a chance can be taken and replace the starting device # 2319792 and capacitor # 2169373. If the compressor still won’t start or starts but then quits again, the compressor # W10309994 will need to be replaced. If it runs ok now, the start device was the problem. It is possible that the power outage could have caused this problem. I hope this will help you.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website:

Sears Home Services

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Answered in 14 hours
by scott d
March 2nd, 2011
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Manage My Life
The refrigerator is very important in the home for sure. I am understanding the importance in locating a correct answer to your question. I have provided a link that provides a list on what to check for. I hope that you find the info helpful and useful just like how i did.
Answered in 6 minutes
by Manage My Life
March 1st, 2011
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