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Unable to adjust the temperature in Maytag refrigerator.

I have a Maytag refrigerator, mod # RTT1900E, and the temperature in the refrigerator section is too cold. The unit has two plastic dials to control the temperature in the freezer and refrigerator. The freezer section seems to be adjusted OK. However, the plastic dial for the refrigerator section won't turn. I am afraid it will break if I twist it more than I have already. The 0-9 range on the dial is set at 3, while the coldest setting is 9.
There is a screw that holds the plastic dial in place. When I removed the screw and tried to remove the plastic dial, only one side can be pry-ed downward with the right side held in place by something.
Can't find a parts list so don't know how the dial is designed and why the control doesn't work.

Maytag , Ranges , Refrigerators , Appliances
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2 Answers from these members:
Manage My Life
I'm sorry that you are having difficulties adjusting the temperature to your Maytag unit. I did some research for you at and found an expert answer to a similar question that may assist you until your expert can respond. I have attached the link below.
I also have attached a link to When you click on the link it will take you directly to your Maytag refrigerator. You should be able to get assistance at this web page. I hope the links below assist you until your expert can respond.
by Manage My Life
March 4th, 2011
Answered in 14 minutes
0 votes
Lyle W
Here is a link for the parts list diagram for your refrigerator on the Sears website:

Maytag Refrigerator RTT1900EAE

The Fresh Food Compartment page has the control parts illustrated for this refrigerator. A portion of that page is shown in the image below. The refrigerator control knob is attached to the cold control thermostat (KEY 18). The freezer knob controls the damper (KEY 3). The control rod (KEY 5) connects the freezer control knob to the damper. You could have a damper that is stuck in the full open position. This could be causing your freezing condition in the refrigerator. You can try adjusting the freezer knob to see if that damper will close to keep more cold air in the freezer. If you are getting a large amount of cold air flowing from the freezer into the refrigerator and that damper cannot be adjusted then you will probably need to replace some components in that control system. If the freezer control system is working okay, then you may need to replace that temperature control thermostat. You can order parts from the

Sears PartsDirect

link provided above.

These tips should help you determine the cause of your control failure in the refrigerator. If you need more assistance, reply with additional details and we will try to assist you further.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website:

Sears Home Services

by Lyle W Earned 105,895 community points in Appliances
March 5th, 2011
Answered in 17 hours
0 votes
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