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Whirlpool home washer will not spin

Model number is LWR6432JQ1. Starts and runs normally until machine gets to spin cycle, whether on normal or delicate. Then a humming noise starts at that point; machine tries to spin on normal cycle, but so very slowly; no spin mvement in delicate cycle. Lid switch operates normally ... depressing it with the lid open drains the water from the tub.

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Whirlpool , Washers
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14 Answers from these members:
Joey S
Dave: Good luck and let me know how it goes.
by Joey S Earned 1,944 community points in Washers
March 15th, 2011
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Joey - Thanks for the help; I understand what you are saying. To clarify, the tub is draining at the approapriate times during the wash cycle. All that seems to be missing is the final spin. Agitation looks normal. I'm going to replace the clutch tomorrow ... wish me luck. Regards!
by Manage My Life
March 15th, 2011
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Joey S
Dave: If the washer will drain and if the motor is running when it should be spinning and you find the basket not spinning then I must assume the clutch is worn out. The clutch sits on top of the gear case and there is a basket drive with brake located up inside the base tube. The basket drive has a brake release lever which the clutch should strike and release. As the clutch spins and slips it's pushing on the brake release lever and the basket should begin to spin slowly and eventually the clutch and basket will spin at the same RPM. I recommend replacing the clutch bands first and see how it spins. Now, if the motor is not running in order to spin then it's not a mechanical issue and more likely an electrical issue. Note: The washer is supposed to drain all the water out first before it should spin. It should not spin with a full tub of water. If you interrupt the drain cycle by raising and shutting the lid before all the water is drained it will shift into spin. I hope I haven't confused you.
by Joey S Earned 1,944 community points in Washers
March 15th, 2011
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Joey - I went over to my daughter's home this afternoon and ran the washer; here's what's going on. I ran the machine on the Delicate cycle since it is the shortest one. Normal ops from start, fill to selected level, and then smooth agitation; the washer then drains normally; water is added again (for the rinse I suppose), then there was a brief second agitation followed by a second draining; machine then went quiet for a short period followed by another quick fill and drain; as the machine progressed along its cycle, nothing happened when it should have gone into a "low spin." The timer continued to progress and the machine turned off at the appropriate time ... total cycle was about 18 minutes. Observing this, it would appear that everything went normal except the spin at the end ... did not happen. I did not note any unusual noises; the timer is a bit louder than ther one on our own washer, but my daughter said that was normal for this machine. What say ye?
by Manage My Life
March 14th, 2011
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Joey S
Dave: Yes any and all details would be very helpful. Thanks.
by Joey S Earned 1,944 community points in Washers
March 14th, 2011
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Joey - Thanks. I think I run run the washer again and take closer notes on the symptoms. I don't plan to do that until tomorrow ... thanks for your help.
by Manage My Life
March 14th, 2011
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Joey S
Dave: I do not have clear understanding of the symptoms. I understand it fills to the proper level and then the water shuts off and the motor begins to run or does just hum?
If the washer will drain then it should spin after it drains and the motor pauses. When it's draining water, open the lid and then shut it and it should begin spinning. If the motor is running and its' not spinning then it could have a clutch, basket drive or a gear case failure. If it only hums when it should be agitating, it could be caused by an internal gear case failure or the motor is not getting the start voltage. Try operating the washer with the motor coupler removed to see if the motor will operate in the agitation cycles. If the motor acts the same without the motor coupler then it's an electrical failure and not a mechanical. The motor needs start voltage and run voltage in order to start and run. If it's only getting the run voltage the motor will hum and not start.
by Joey S Earned 1,944 community points in Washers
March 14th, 2011
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Joey - Thank you; the video was very helpful ... successfully replaced the motor coupler but the problem remains. The previously-installed coupler did not really look that bad. Turns out the washer is really not agitating at all, or spinning. The washer is my daughter's and I relied on their input on the symptoms. After replacing the motor coupler, I ran the washer a couple of times. On both the regualr and delicate cycles, the washer fills as selected; progress on the wash then stops, although the timer will advance; you hear a buzzing sound but no action by the drum; if you dial forward far enough past the spin cycle the tub will drain. Any thoughts on next step?
by Manage My Life
March 14th, 2011
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Joey S
Dave: is the url address to the video on how to access and replace the motor coupler youtube.com/watch?v=9K1KHEogf3c
by Joey S Earned 1,944 community points in Washers
March 14th, 2011
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Joey S - Good morning and thank you for hanging in there with me. I tried to access your link to the You Tube video on replacing the motor coupling and, unfortunately, it bounced. Could you resend? Thanks!
by Manage My Life
March 12th, 2011
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Joey S
Dave: Thanks for replying and I still suggest taking a look at the motor coupler. It could be partially broken allowing a little bit of movement of the agitator and spin basket. If the motor coupler is Okay, then I would have to assume a worn out clutch. The clutch sits on top of the gear case.
by Joey S Earned 1,944 community points in Washers
March 11th, 2011
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Joey S - Thanks for the response; sorry about the model number ... should've been LXR6432JQ1; just to clarify - washer will start, fill and agitate, going through a normal wash until it gets to the spin function; then on normal wash, the drum spins slowly; I have depressed the lid switch manually to get the tub to drain; in a delicate cycle, ditto on the wash until it gets to spin, then no movement at all; in both cases, at the spin cycle a fairly loud humming sound emanates from the machine. Do these symptons add anything to the mix? Thanks for your help!
by Manage My Life
March 11th, 2011
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Joey S
Thank you for your question and I understand your concern.

The model number you provided does not appear to be a correct or valid model number. Without a valid model number I can only provide general information.

You're almost describing a broken motor coupler if the washer will run and drain water but not agitate or spin.

I recommend checking the motor coupler to see if it's broken and then reply with the model number with addition details for further assistance.

I added a video I found on YouTube showing how to access and replace the

motor coupler

.

You can look up and order parts at

Sears PartsDirect

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website:

Sears Home Services

.
by Joey S Earned 1,944 community points in Washers
March 11th, 2011
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afritz afritz
I understand that your Whirlpool washer is not spinning. I have taken some time to research your question here on the Manage My Life website and I noticed that someone else had asked a similar question with a posted response from an expert. I attached the link below for you to view. I hope the link that I provided is helpful.
by afritz afritz Earned 1,258 community points in Washers
March 10th, 2011
Answered in 27 minutes
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