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Craftsman garage door opener model 139.53918D problems

by Manage My Life
April 10th, 2011

Seven months into purchasing this thing & I am regretting it every day! It worked perfectly the first two weeks, then the light would not shut off. I rechecked everything looked everything over & then found something online about how the wires from the motor unit to the control panel have to be TIGHT, very TIGHT. Against my better judgement, I tightened them very tight & the light function began working again. Odd, no explanation for it but it worked.

Two weeks later, same deal-lights on 100% of the time. I have read the instructions many times, rechecked things again & again, no luck, so I just removed the bulbs since I do like the units control panel so much.

Over the last couple months it has an intermittent problem with the safety sensors (sensors out of alignment). They are not, period. Today it finally gave up the ghost & I am thinking maybe a sensor is bad. I can get the door to close by jumping the two wires going to the control unit but thats the only way.

Is there a way to bypass the safety sensors all together? I tried jumping the connections on the motor unit but got the same error message on the control panel (safety sensors out of alignment). This makes me think its possibly not a safety sensor (?)

It is under warranty. I talked to my local Sears & they said they can send someone out to look at it. but they are going to charge me. The unit has a 3 year warranty & is 9 months old, has had problems since it was 2 weeks old & now it is useless, I will not pay a penny more on it.

Any suggestions? I can live without the lighting, but do you think a safety sensor is bad or is it somewhere else? How am I supposed to check this? No wires are pierced, nothing has been "bumped" or knocked around.

Thanks for any help! Its much appreciated!

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4 Answers from these members:
Manage My Life
Garage door problems can be challenging. While you wait for the expert to review and respond, if you do not have access to the owner's manual for this model, I attached it below. Another option to save yourself further hassle and frustration is to schedule a technician to visit,diagnose and repair the problems. That is the second link below.
by Manage My Life
April 10th, 2011
Answered in 20 minutes
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