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Craftsman garage door opener model 139.53918D problems

Seven months into purchasing this thing & I am regretting it every day! It worked perfectly the first two weeks, then the light would not shut off. I rechecked everything looked everything over & then found something online about how the wires from the motor unit to the control panel have to be TIGHT, very TIGHT. Against my better judgement, I tightened them very tight & the light function began working again. Odd, no explanation for it but it worked.


Two weeks later, same deal-lights on 100% of the time. I have read the instructions many times, rechecked things again & again, no luck, so I just removed the bulbs since I do like the units control panel so much.


Over the last couple months it has an intermittent problem with the safety sensors (sensors out of alignment). They are not, period. Today it finally gave up the ghost & I am thinking maybe a sensor is bad. I can get the door to close by jumping the two wires going to the control unit but thats the only way.


Is there a way to bypass the safety sensors all together? I tried jumping the connections on the motor unit but got the same error message on the control panel (safety sensors out of alignment). This makes me think its possibly not a safety sensor (?)


It is under warranty. I talked to my local Sears & they said they can send someone out to look at it. but they are going to charge me. The unit has a 3 year warranty & is 9 months old, has had problems since it was 2 weeks old & now it is useless, I will not pay a penny more on it.


Any suggestions? I can live without the lighting, but do you think a safety sensor is bad or is it somewhere else? How am I supposed to check this? No wires are pierced, nothing has been "bumped" or knocked around.


Thanks for any help! Its much appreciated!

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4 Answers from these members:
Manage My Life
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Manage My Life
Thank you Barbara! I have the owners manual & have been through it (too) many times, lol.

Today I took all the wires attached to the motor (sensor wires & control panel wires) and cut them back about 6" & re-attached. SUCCESS! The light is still constantly on, but like I said thats not a major issue. The safety sensors are working again & the door operates (yes!).


Does anyone know if the Wayne Dalton I-Drive is still available? It looks to be discontinued. That style opener really worked a lot better for my application, as I have no "overhang/soffets" on the garage. It leaves me no room to mount a conventional opener (I had to build between rafters just to install the track/motor for conventional style openers).

I'd really like a opener that mounts to the header above the door itself & has no "track" to deal with. I have a ZAP brand commercial opener at my shop & it monts on the header above the door, but its not very impressive (SLOW).

Thanks again for any help!
by Manage My Life
April 11th, 2011
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Manage My Life
I'm really sorry you're having so much trouble with your garage door opener.

I see that you've gotten your opener working at this point. I'm concerned about the lights not ever turning off. That shouldn't be that way at all and it makes me think there may be a problem with the logic board.

You mentioned that you contacted the store about having someone come take a look at the opener and they said you would be charged for that service call. With the unit being under warranty that shouldn't be the case if something is wrong. If you decide to have a tech come out and see about the opener you can go here:

Sears Home Services

or contact 1-800-4-MY-HOME to make arrangements for a technician to come out.

I do believe you are correct about the Wayne Dalton unit not being made anymore. I've not seen one of those in quite some time.

If we can be of further assistance please let us know.

Thank you for using Manage My Life!
by Manage My Life
April 11th, 2011
Answered in 22 hours
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Manage My Life
Garage door problems can be challenging. While you wait for the expert to review and respond, if you do not have access to the owner's manual for this model, I attached it below. Another option to save yourself further hassle and frustration is to schedule a technician to visit,diagnose and repair the problems. That is the second link below.
by Manage My Life
April 10th, 2011
Answered in 20 minutes
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