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Is my Maytag refrigerator keyboard/touchpad fixable?

I have a Maytag french door refrigerator model #MFD2561HEW. The keyboard/touchpad is not functioning. But the LCD temperature readout on the keypad does work and it correctly displays the freezer and frigerator temperatures. Therefore, I cant adjust the temperature settings because the touchpad is unresponsive to touch. The refrigerator and freezer are running cold and at the manufacturer default settings. In addition, the ice maker is not working. But I dont use it anyway. What do you think the source of the problem is? Do I need a new Keyboard part #Y67005640 or do you think I need a new Control Board part #67005397 or substitute #W10207861? There is no visible damage to any refrigerator part. In your experience as a service tech out in the field... and with the symptoms I described... what do you think needs replaced? The Keypad, Control Board or something else???

Maytag , Refrigerators , Appliances
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9 Answers from these members:
Joseph Perez
I know how important it is to have good working refrigerator in the home so that you can keep your goods nice and fresh. While you are waiting for an expert answer, I did manage to find a link that will provide you with some good troubleshooting tips. I hope my link is useful.
by Joseph Perez Earned 1,551 community points in Appliances
April 19th, 2011
Answered in 11 minutes
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