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Bosch 500 Series Washer e13 code

I just got this machine and the e13 code and door won't ope the very first time I used it. I added water manually thru the dertergent and the water does get pumped out but the machine contines to time out with the e13 code. It is a brand new machine so not sure how the filters could be clogged on day 1. Any other ideas???

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2 Answers from these members:
afritz afritz
by afritz afritz Earned 25,157 community points in Washers
April 28th, 2011
Answered in 8 hours
0 votes
Joey S
by Joey S Earned 82,247 community points in Washers
April 29th, 2011
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