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Craftsman Rotary Lawn Mower Model No. 917.370670

I just bought this mower yesterday...(second mower in a day, first one was a snapper and it was broken), so anyway, my new craftsman mower was working just fine today, until I lowered the wheels because my backyard is lower than the front yard. After I lowered the wheels, the self-propel stopped working. it would make a squealing noise and the wheels wouldn't propel on their own. They would still move if I pushed it. So I thought maybe it didn't want to work with the wheels being lowered, so I put them back up higher and then the cable that goes from the self-propel up to the handle is very loose. What do I do now? Can it be fixed easily, or should I take it back to Sears AGAIN!?!?!?!?!?! I am really getting tired of this. Seriously thinking of taking it back to Sears, getting my money back and going to Tractor Supply and buying a Cub Cadet.

Craftsman , Lawn Mowers
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2 Answers from these members:
Manage My Life
I can understand how frustrating it is to have two new lawn mowers not working properly. While you are waiting for you expert answer, I have found a link that will provide some information on this problem. Because this lawn mower is new you do have two choices, you can have it repaired, or exchange it for a new one. The lawn mower will be still covered under warranty so there will not be any charge to you. I hope that this helps.
by Manage My Life
May 10th, 2011
Answered in 7 minutes
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