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Manage My Life

Problems with washer Kenmore #2130

by Manage My Life Last activity date:
March 16th

I have bought this washer for several months now but I am still struggling finding the cycle that works suitable for each load.
For example, if I wash jeans or towel, I will choose "bulky" mode but the clothes came out wet after the cycle is completed so I have to drain it out...giving me more work.

Another problem that I have with this washer is that, it is sensing....sounds good but not working good....for example if I wash pillows, I put 2 pillows in the load, they are light, so when it is sensing, it senses this load is light, after the water is added, and the "wash" light is on, I open the lid to check the water level, it is at the bottom....How can I add water to the load? otherwise the pillows won't get washed thoroughly because the water is only on the bottom.

Another problem is that rinse/spin....after I wash my baby's clothes and I feel like I want to rinse them again (only last rinse not the whole cycle), I turn the knob to "rinse/spin" section because I thought the washer will rinse and spin but after the water is added, it stopped and do nothing...so I have to turn the knob to "drain/spin" to drain and spin them out.

Please give me advice.

Tags:
Kenmore , Washers
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Answers (8)
Richard Houghtelling
hello i have a kenmore HE 2130 it works but wont spin clothes dry under normal cycle.....i have to set it to spin/rinse on a seperate setting then it will spin dry
by Richard Houghtelling
March 16th
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Manage My Life
Have a fairly new Kenmore 2130, and now it doesn't work. Won't turn on!!! Has power coming to it!!!
by Manage My Life
July 28th, 2013
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Manage My Life
Hi Hazel,



You did not provide me with a model number, so I will assume you have a washer similar to a 110.21302010.



The first thing I recommend is checking for error codes. The error codes are extremely important in the diagnosis of this type of washer. This washer has a way to recall error codes. If the control detects a problem it will identify it with an error code. I am including this information in a set of images below.



Please perform the diagnostic tests detailed here and report back with your findings. Be sure to record any failures and when they occur along with any error codes that are displayed.



Landell
by Manage My Life
July 23rd, 2012
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Manage My Life
i am having big problems with this washer water wont pump out lid stays locked i have to hold the button to unlock the lid i think the water pump is broken can any one help did any one have the same problem someone PLEASE HELP
by Manage My Life
July 19th, 2012
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Manage My Life
I have read the manual several times, however, I think I am not impressed with this model :-( Thank you very much for your reply.
by Manage My Life
May 18th, 2011
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Manage My Life
Hi,

Thank you for submitting a question to Manage My Life.

I know how frustrating it can be when appliances do not function as we expect them to.

This washer is a lot different than what most of us are used to. This washer takes a lot longer to start and go though cycles than older versions. Here is a link to the owners’ manual for this model:

Owners’ Manual

.

I am including an image below that describes the proper loading procedures and fill levels. This washer will have a hard time with light bulky items such as pillows. There is not anyway that you can add water to cycles.

Your description does not sound like this washer is failing. I really feel like this may be more of an issue with not understanding the use of this washer as described in the manual. Please read the manual and the other information I am including.

I would normally advise customers to have a service technician evaluate issues such as this, but I noticed that you are out of the country.

I hope this is helpful. If I may be of further assistance as more details become available, please reply to this post.

Thanks again for using Manage My Life.

Landell
by Manage My Life
May 17th, 2011
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Manage My Life
thank you for your response....another problem is that I shipped the washer to Thailand, now the washer is in Thailand, having technician service is impossible :-( even I just bought it and it is still warranted.
Answered in 8 hours
by Manage My Life
May 15th, 2011
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Manage My Life
Washers have gotten very sophisticated but that does not always mean easier to use. It sounds like you have checked the features in the owner's manual and tried to follow the instructions. If the features are not working as advertised I would consider having an experienced technician visit and check the washer if it is under warranty. If after hearing from the expert you feel this may be warranted, you can use the scheduler for Sears Home Services in the link below.
Answered in 14 minutes
by Manage My Life
May 15th, 2011
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