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Why is ice forming on the floor of my frost-free freezer?

Kemore Top Freezer Refrigerator Model 79573252301
I looked up the owners manual and read all the troubleshooting pages and no mention is made of this problem. People have told me that the drain for the water to run into the defrost water pan at the bottom of the refrigerator is clogged and needs to be cleaned, but I can't find any access to a drain opening anywhere.

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Refrigerators , Appliances
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2 Answers from these members:
Manage My Life
by Manage My Life
May 20th, 2011
Answered in 11 minutes
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scott d
by scott d Earned 139,418 community points in Appliances
May 23rd, 2011
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