?
Manage My Life

Lawn mower won't stay running.

I recently purchased a Craftsman 21'' lawnmower (Model #247.38821). This is the second time using it. The mower won't stay running. It turns-over, runs for about 15-30 seconds and then cuts off.

Tags
Craftsman , Lawn Mowers
Sign in to answer a question
3 Answers from these members:
Mark T
Thank you for your question.

I am sorry you are having a problem with new mower. First, make sure the tank is full of fresh fuel and the oil level in the engine reads full. If the gas is older than five weeks old, it should be replaced. If the fuel is fine, I recommend taking the mower to one of our drop off locations to have it serviced. The reason is, the mower has a two-year warranty and if there is a problem with the mower, we like to get it corrected as soon as possible.

Here is a link that will provide the nearest drop-off locations:

Sears Home Services

.

Please let me know if you need further assistance with the mower.

Thank you for using Manage my life.

Mark T.
by Mark T Earned 1,649 community points in Craftsman
May 23rd, 2011
Comment
0 votes
answers
To view more answers
Join Now
IT IS FREE
Didn't find what you are looking for? Ask a question
Get up to
65
% off
On Lawn Mowers