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Refrigerator Won't Cool

Why won't my refrigerator cool? My freezer works okay and stuff turns into ice. We didn't put anything into the freezer but we know that it works. The fan in the freezer works too. I have a Kenmore fridge (Model Number 253.64879401) and I've set the temperature all the way to "6" on the dial inside the fridge part. The light inside the fridge works, I just can't get the inside temperature to go down and actually keep my food cold. It seems as though the compressor is running, I can hear some sort of humming noise at the bottom of the fridge. We couldn't feel any circulation of air. I'm not really sure if the fan is working or not, it doesn't appear to be. We don't have any dust build up on the coils.

Tags
Air Compressors , Kenmore , Refrigerators , Appliances
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2 Answers from these members:
Lyle W
The links for previous answers that Pvalde2 provided will give you some tips on issues to check for this cooling problem. I recommend that you view this video that provides additional troubleshooting tips:

Video: Refrigerator Not Cooling Repair

. That video will probably help you determine the cause of your problem.

Be sure that you

unplug the refrigerator

before accessing internal components.

You can order parts from the

Sears PartsDirect

website if needed.

If you need more assistance, reply with additional details.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website:

Sears Home Services

.
by Lyle W Earned 3,075 community points in Kenmore
June 15th, 2011
Answered in 15 hours
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