?
Manage My Life

kenmore washer # 11046462500. all lights flash on and off.

washer goes into wash mode, sprays water, tub spins 3 slow revolutions, sprays water again, tub spins 3 revolutions, water sprays again,tub spins again 3 times. this cycle takes a good 5 to 10 minutes. then all lights flash on and off. door lock light goes out but door is still locked. rinse and spin and clothes lights come on steady,no flashing. tub is now full of water. i can hit stop and cancel. then turn dial to drain and spin, start again...then water drains, but not completley, tub spins 3 slow revolutions then drains some more then tub spins 3 revolutions then all lights flash again. water is entering washer fine, water is draining fine. what can my problem be?? washer is only about 4 yrs old. Joe

Tags
Kenmore , Washers
Sign in to answer a question
5 Answers from these members:
Manage My Life
The Ground Switches are normally Open when Panels are in place and closed when panels are removed. This is opposite of what one would normally assume.
If it is a Model that has a Heater; the ground on Heater is in series with the ground switches so if there is a Heater present check the ground on Heater also. Check the ground on the Drive motor and Tub Hub ground.
Remember to check the resistor on the Motor Control Board it will either read Open or Closed.
At this point if you have not found the issue, please resubmit question with details of checks you have made.
Landell
by Manage My Life
June 20th, 2011
Comment
0 votes
Manage My Life
Hi Joe,

First check the Power Cord connection on the Line Filter and Make sure they are not reversed. L1 to the L terminal and Neutral to the N terminal.
Gain access to the Central Control Board (CCU) and locate the MS2 connector. I have included images below that will demonstrate these procedures.
You MUST HAVE your meter leads already in place on the connector before you presses Start or the voltage will drop off of the relay before you can make checks which will lead you to and incorrect diagnosis.
With a Volt meter have the tech check for 120 VAC across MS2- pin 1 to MS2- pin 2 while starting a cycle.
If there is 120 VAC at this point the door lock switch is good if there is no Voltage at this point, then check Door Lock Switch.
Next gain access to the Motor Control Board [MCU]. There is a Green or White Connector with Two Pink wires.
Check for 120 VAC while starting a cycle; remember you must be ready to make the checks before starting cycle. If there is 120 VAC at this point the Motor control Board is getting 120 VAC.
If there is no 120 VAC then check the Two Pink wires for Bad connections or breaks in the wires.
Next check the MI3 the serial communication Connector from the CCU to the MCU between Pin 1 and Pin 3 for 5 VDC while starting a cycle. Also make sure the connector is not upside down the wires should be to the left when facing the MCU connectors.
Again you must be ready to make checks before starting the Cycle. If there is any delay the relay may open before the Tech makes his checks.
Remember to check the RAST connectors for pins pushed up or poor connections. You will need to remove the connector and visually inspect it. Also, ohm out the wires.
Remove the Grounding Switch connections and inspect for corrosion or poor connections.
Also Ohm out the grounding Switches. Make sure the Panels are not bent and are making good contact with the grounding switches.
Continued below.
by Manage My Life
June 20th, 2011
Comment
0 votes
Manage My Life
Landell, thanks for the reply. although i'm not a tech. i have an ohm meter, and feel confident i can do these checks. Where do i start? Joe
by Manage My Life
June 18th, 2011
Comment
0 votes
Manage My Life
Hi Joe,

Thank you for submitting a question to Manage My Life.



I am sorry you are having problems with your washer.

When you say the rinse, spin and clothes clean lights come on steady no flashing, that describes the F28 error.

Here is a link to a previous answer that describes the F28 error;

Kenmore Front Load Washing Machine

. Please refer to this answer.

The checks for this error are extremely complex and can require the complete disassembly of the washer. I highly recommend having a trained service technician evaluate this problem.The diagnosis of this issue will require the use of a volt meter and you will have to perform ohm checks and/or live voltage checks. If you have an ohm/volt meter and are confident in your technical abilities, please reply below and I will be happy to give you the checks.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website:

Sears Home Services

.

Thanks again for using Manage My Life.

Landell
by Manage My Life
June 18th, 2011
Answered in 22 hours
Comment
0 votes
Manage My Life
Washer problems are often communicated to the user by a number of error codes, beeps and flashes. It can be hard to find answers as to how to fix. I did find a previous expert answer for this model with a similar question and an attachment for error codes and failures. It may help while you wait for the expert to review your question and respond. If you decide you would like a technician to visit to diagnose and make repairs, an option is the Sears Home Services scheduler below.
by Manage My Life
June 17th, 2011
Answered in 10 minutes
Comment
0 votes
Didn't find what you are looking for? Ask a question