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Whirlpool Gold bottom freezer is leaking water onto the floor from the door. There is also sheet of ice at the bottom of the freezer. Is something clogged?

Our Whirlpool Gold bottom freezer has suddenly decided to randomly leak water from the door onto the tile floor. We also see a sheet of ice at the bottom of the freezer. The door seals seem good, especially since it's only a year old. Is some sort of drain clogged? Note: We do NOT have our automatic ice maker hooked up, so there is no water line going to the fridge. Thank you for any help you can give!

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Side-by-Side Refrigerators , Refrigerators , Whirlpool , Appliances
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34 Answers from these members:
Alyna Romain
by Alyna Romain Earned 32 community points in Whirlpool
January 25th
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2 votes
Terri Keoho
by Terri Keoho Earned 18 community points in Whirlpool
April 24th, 2014
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John Paul Knab
by John Paul Knab Earned 18 community points in Whirlpool
March 7th
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dawnhg dawnhg
I'm with you on the class action!
1 votes
Manage My Life
by Manage My Life
June 22nd, 2011
Answered in 9 minutes
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June 23rd, 2011
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June 23rd, 2011
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December 13th, 2011
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November 10th, 2012
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Edgar Guevara
by Edgar Guevara Earned 7 community points in Whirlpool
December 20th, 2012
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by Manage My Life
December 25th, 2012
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Bill W
by Bill W Earned 13,897 community points in Appliances
September 5th, 2013
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ANDREY SHULGA
by ANDREY SHULGA Earned 7 community points in Whirlpool
May 11th, 2014
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Sand bar
by Sand bar Earned 7 community points in Whirlpool
June 27th, 2014
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maria mcholland
by maria mcholland Earned 7 community points in Whirlpool
September 20th, 2014
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Brian Rueger
by Brian Rueger Earned 8 community points in Whirlpool
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AARON DEAN
by AARON DEAN Earned 8 community points in Whirlpool
July 17th, 2015
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Pam Logan
by Pam Logan Earned 8 community points in Whirlpool
February 1st
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sandy beach
Pam, it's shameful how many of these seem to have this same problem, in most cases these are new refrigerators. I have yet to find and fix the leak to stop it, but rather than defrost the ice I check it weekly and when I see it has built back up I remove the basket and chip the ice out with a paint scraper. If you place a dust pan just under the front edge of the freezer edge you can push all the ice chunks into the pan and dump them in the sink. It's much quicker. Very poor quality here!
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Lance Boil
by Lance Boil Earned 8 community points in Appliances
February 22nd
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dawnhg dawnhg
by dawnhg dawnhg Earned 8 community points in Whirlpool
March 21st
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Emily Watson
by Emily Watson Earned 8 community points in Whirlpool
5 days ago
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Manage My Life
by Manage My Life
July 31st, 2013
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maria mcholland
Manage My Life - did this fix your problem?
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Manage My Life
by Manage My Life
September 12th, 2012
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