Manage My Life

Whirlpool Gold bottom freezer is leaking water onto the floor from the door. There is also sheet of ice at the bottom of the freezer. Is something clogged?

by Manage My Life Last activity date:
July 31st, 2013

Our Whirlpool Gold bottom freezer has suddenly decided to randomly leak water from the door onto the tile floor. We also see a sheet of ice at the bottom of the freezer. The door seals seem good, especially since it's only a year old. Is some sort of drain clogged? Note: We do NOT have our automatic ice maker hooked up, so there is no water line going to the fridge. Thank you for any help you can give!

Tags:
Side-by-Side Refrigerators , Refrigerators , Whirlpool , Appliances
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Manage My Life
Thanks for all the good info here. I have the exact same problem with my Whirlpool Gold. Today a Sears guy came and did several fixes, defrosted all the ice collected in the bottom, cleared the black nipple that clogs and also added a heating element of some sort. Well I have 90 days to see if this fixes this bizarre leak. I have some wood floor damage and am going to get in touch with Whirlpool to see If they will compensate me for the new wood required. It's worth a try anyway. The Sears guy was great, explained the whole problem so we will see if this really works. He showed me some damage photos from other people with the same problem. Some were very major. Mine is hopefully not too bad unless it leaked through the floor. Good luck. Don't wait too long to fix this. At least they know what is going on now.
by Manage My Life
July 31st, 2013
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