Skip to content
?
Manage My Life

Whirlpool Gold bottom freezer is leaking water onto the floor from the door. There is also sheet of ice at the bottom of the freezer. Is something clogged?

Our Whirlpool Gold bottom freezer has suddenly decided to randomly leak water from the door onto the tile floor. We also see a sheet of ice at the bottom of the freezer. The door seals seem good, especially since it's only a year old. Is some sort of drain clogged? Note: We do NOT have our automatic ice maker hooked up, so there is no water line going to the fridge. Thank you for any help you can give!

Tags
Side-by-Side Refrigerators , Refrigerators , Whirlpool , Appliances
Sign in to answer a question
35 Answers from these members:
Alyna Romain
by Alyna Romain Earned 32 community points in Whirlpool
January 25th
Comment
Nina Hammerstad
If you are interested, I am having NBC Investigative Reporting look into this issue. They have asked that I provide : Photos of the leak around the fridge, receipt or invoice of purchase and any warranty info if it’s still valid. I think if I have enough consumers with issue, they might proceed with the investigation further. Please let me know if you are interested. Thanks!
2 votes
Terri Keoho
by Terri Keoho Earned 18 community points in Whirlpool
April 24th, 2014
Comment
Nina Hammerstad
If you are interested, I am having NBC Investigative Reporting look into this issue. They have asked that I provide : Photos of the leak around the fridge, receipt or invoice of purchase and any warranty info if it’s still valid. I think if I have enough consumers with issue, they might proceed with the investigation further. Please let me know if you are interested. Thanks!
Jeremy Glassman
Guess it's a huge issue. They make a part to fix it.

http://youtu.be/Tk24ISRzSRs
1 votes
John Paul Knab
by John Paul Knab Earned 18 community points in Whirlpool
March 7th
Comment
dawnhg dawnhg
I'm with you on the class action!
Nina Hammerstad
Photos of the leak around the fridge, receipt or invoice of purchase and any warranty info if its still valid. I think if I have enough consumers with issue, they might proceed with the investigation further. Please let me know if you are interested. Thanks!
Nina Hammerstad
If you are interested, I am having NBC Investigative Reporting look into this issue.They have asked that I provide:
1 votes
Manage My Life
by Manage My Life
June 22nd, 2011
Answered in 9 minutes
Comment
0 votes
Manage My Life
by Manage My Life
June 23rd, 2011
Comment
0 votes
Manage My Life
by Manage My Life
June 23rd, 2011
Comment
0 votes
Manage My Life
by Manage My Life
June 23rd, 2011
Comment
0 votes
Manage My Life
by Manage My Life
October 3rd, 2011
Comment
Nina Hammerstad
If you are interested, I am having NBC Investigative Reporting look into this issue. They have asked that I provide : Photos of the leak around the fridge, receipt or invoice of purchase and any warranty info if it’s still valid. I think if I have enough consumers with issue, they might proceed with the investigation further. Please let me know if you are interested. Thanks!
0 votes
Manage My Life
by Manage My Life
October 3rd, 2011
Comment
0 votes
Manage My Life
by Manage My Life
October 3rd, 2011
Comment
0 votes
Manage My Life
by Manage My Life
October 4th, 2011
Comment
Nina Hammerstad
If you are interested, I am having NBC Investigative Reporting look into this issue. They have asked that I provide : Photos of the leak around the fridge, receipt or invoice of purchase and any warranty info if it’s still valid. I think if I have enough consumers with issue, they might proceed with the investigation further. Please let me know if you are interested. Thanks!
0 votes
Manage My Life
by Manage My Life
October 4th, 2011
Comment
0 votes
Manage My Life
by Manage My Life
December 13th, 2011
Comment
0 votes
Manage My Life
by Manage My Life
December 13th, 2011
Comment
Nina Hammerstad
If you are interested, I am having NBC Investigative Reporting look into this issue. They have asked that I provide : Photos of the leak around the fridge, receipt or invoice of purchase and any warranty info if it’s still valid. I think if I have enough consumers with issue, they might proceed with the investigation further. Please let me know if you are interested. Thanks!
0 votes
Manage My Life
by Manage My Life
December 13th, 2011
Comment
0 votes
Manage My Life
by Manage My Life
December 14th, 2011
Comment
0 votes
Manage My Life
by Manage My Life
December 15th, 2011
Comment
0 votes
Manage My Life
by Manage My Life
August 9th, 2012
Comment
0 votes
Manage My Life
by Manage My Life
August 9th, 2012
Comment
0 votes
Manage My Life
by Manage My Life
November 10th, 2012
Comment
0 votes
Edgar Guevara
by Edgar Guevara Earned 7 community points in Whirlpool
December 20th, 2012
Comment
0 votes
Manage My Life
by Manage My Life
December 25th, 2012
Comment
0 votes
Bill W
by Bill W Earned 13,897 community points in Appliances
September 5th, 2013
Comment
0 votes
ANDREY SHULGA
by ANDREY SHULGA Earned 7 community points in Whirlpool
May 11th, 2014
Comment
0 votes
Sand bar
by Sand bar Earned 7 community points in Whirlpool
June 27th, 2014
Comment
0 votes
maria mcholland
by maria mcholland Earned 7 community points in Whirlpool
September 20th, 2014
Comment
0 votes
Brian Rueger
by Brian Rueger Earned 8 community points in Whirlpool
June 23rd, 2015
Comment
0 votes
AARON DEAN
by AARON DEAN Earned 8 community points in Whirlpool
July 17th, 2015
Comment
0 votes
Pam Logan
by Pam Logan Earned 8 community points in Whirlpool
February 1st
Comment
sandy beach
Pam, it's shameful how many of these seem to have this same problem, in most cases these are new refrigerators. I have yet to find and fix the leak to stop it, but rather than defrost the ice I check it weekly and when I see it has built back up I remove the basket and chip the ice out with a paint scraper. If you place a dust pan just under the front edge of the freezer edge you can push all the ice chunks into the pan and dump them in the sink. It's much quicker. Very poor quality here!
0 votes
Lance Boil
by Lance Boil Earned 8 community points in Appliances
February 22nd
Comment
0 votes
dawnhg dawnhg
by dawnhg dawnhg Earned 8 community points in Whirlpool
March 21st
Comment
0 votes
Emily Watson
by Emily Watson Earned 8 community points in Whirlpool
April 29th
Comment
0 votes
Melissa Stahl
by Melissa Stahl Earned 8 community points in Whirlpool
May 27th
Comment
0 votes
Manage My Life
by Manage My Life
July 31st, 2013
Comment
maria mcholland
Manage My Life - did this fix your problem?
-1 votes
Manage My Life
by Manage My Life
September 12th, 2012
Comment
-3 votes
Didn't find what you are looking for? Ask a question
Get up to
40
% off
On Side-by-Side Refrigerators