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Kenmore Elite Wash Machine

Model 110. 42822 201 Kenmore Elite Front Load Washer - Has had trouble draining and gives the code F02 on the display. Makes grinding noise now when trying to drain. The drain pipe is clear. I feel sure it is the pump but wanted confirmation. Would like to try to fix this myself if it is indeed the pump. My mother has the same model also purchased in 2003 and her pump went out 6 weeks ago. It is 8 years old....is it worth trying to fix myself?, do you think it is the pump?, could there be other parts that need to be replaced? Thanks for your help!

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Kenmore , Washers
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4 Answers from these members:
Lyle W
Thanks for letting us know what you found. Glad to hear that you got it fixed.
by Lyle W Earned 2,975 community points in Kenmore
June 24th, 2011
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Manage My Life
Thanks Lyle.......I actually fixed it yesterday. In the drain cleanout I found 6 earplugs, an acorn top, 2 small socks, 16 cents, and 3 pieces of metal from a bra. I did not know about the cleanout it had......I replaced the entire pump assembly and feel like I have a brand new machine. The part is $120 from Sears but I found a parts company and purchased it for $95 including tax. Thanks for your help!
by Manage My Life
June 24th, 2011
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Lyle W
This washer is worth fixing and keeping for a while if you can resolve this drain problem yourself. You indicated that the washer is having trouble draining and is making a grinding noise. I recommend that you drain the washer manually if it still has water in it. You can place a bucket on the floor beside the washer and then hold the end of the drain hose over that bucket to gravity drain the water out of the washer. If the washer won't gravity drain, you can use a wet/dry shop vacuum to drain the water out. If the washer door is locked, you can manually unlock it by

unplugging the washer

and removing the bottom front service panel as shown in the image below. Carefully reach up along the inside of the front panel and pull down on a manual release tab that is on the bottom of the door lock assembly. You can then open the washer door.

Once you get the washer drained, you can

unplug the washer

(if it is not already unplugged) and check the large item filter for a clog or restriction as shown in the image below. You may also find debris (or coins) in that drain pump since you were hearing a grinding noise when the washer was draining. If the pump is not damaged, then clearing this area may fix your problem. If that area is clear and the washer still won't drain using the pump but it will gravity drain, then you will probably need to replace that drain pump (part 280187). That pump costs around $120. You can order it from the

Sears PartsDirect

website.

This information should help you resolve this washer problem. If you need more help, reply with additional details.

If you decide to replace the washer instead of repairing it, you can view current models on the

Sears.com

website. Here is a current direct drive washer model that is moderately priced:

Samsung High Efficiency 3.5 cu. ft. Capacity Front Load Washer

.
by Lyle W Earned 2,975 community points in Kenmore
June 24th, 2011
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Joseph Perez
Having an error being displayed on your washer can be inconvenient and keep your appliance from working properly and I will be happy to help. While you are waiting for your expert answer, I did manage to find a link that will provide you with some good information to help you with your question.
by Joseph Perez Earned 1,551 community points in Kenmore
June 22nd, 2011
Answered in 9 minutes
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