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Manage My Life

Why must I manually defrost my Kenmore Refrigerator 795.6937?

by Manage My Life Last activity date:
July 27th, 2011

The refrigerator was new last summer (2010, though it was brought out across the ice in the spring) and seemed to work fine. It is in a seasonal cabin and is not in use from November until May. This year we have had to defrost it three times by shutting it down. Ice-up is apparent in freezer compartment. We are careful to leave room for air flow in the freezer compartment and below. Note the zip code, 55725. Our cabin is on an island. Not an easy place for service. And costly to have to to lose food to spoilage. Any help would be appreciated.

Warren

Tags:
Kenmore , Refrigerators
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Answers (4)
Manage My Life
Thanks, Scott. Next time the temperature rises to unacceptable levels I will try the process. Should it appear that I need parts, I will let you know and confirm the issues. I do have an experienced young man who comes to the lake on weekends. I think I can get him to do the checks and then order and install any necessary parts.

Again, my thanks.

Warren
by Manage My Life
July 27th, 2011
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scott d
Thank you for your question. I know it's irritating to have to manually defrost the coil. First check to see if there is an error code in the display. If there is no code, check to see if the evaporator motor stops running. If it stops running the coils will frost up. If the motor is ok, it will indicate a problem with the defrost system. A good check for this will be to access the main board behind the unit. When the cover is removed and you can see the board, look for a small button in the center of it. Now very carefully (there is voltage present in the board) press this button and all the displays should light. Press the button again and the motors should stop running and the heat element should come on. If the element does come on, the main board # EBR41531306 will need to be replaced. It's available at

SearsPartsDirect

. If it does not come on, some voltage and resistance checks will need to be made. If you have a meter and would like to check it yourself, please reply to this thread with any additional details and I will be glad to assist you further. I hope this will help you.
by scott d
July 27th, 2011
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Manage My Life
Thank you. Let's hear it.
Answered in 4 hours
by Manage My Life
July 25th, 2011
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Manage My Life
The Refrigerator is one of the most important appliances in the home and by far a must need. So I am understanding your concern over the issue that is currently happening. I have researched your issue on this website and came across a question that is similar to yours. The expert provides further detailed information that might enlighten you.
Answered in 18 minutes
by Manage My Life
July 25th, 2011
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