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Why is water pooling and freezing at the bottom of my freezer bottom refrigerator?

We have a bottom freezer Kenmore refrigerator, model 596 62824200, bought in 2004. This summer we started having trouble finding water on the floor in the front of the unit. We found a frozen "lake of water" at the bottom of the freezer portion of the refrigerator. We looked in the trouble shooting portion of our manuel to no avail. Is there a hose blocked or maybe the evaporator needs attention. It seems the water doesn't even get to the evaporator. Your input would be appreciated. Thank you. James

Kenmore , Refrigerators , Appliances
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2 Answers from these members:
Manage My Life
The Refrigerator is one of the most important appliances in the home and by far a must need. So I am understanding your concern over the issue that is currently happening. I have researched your issue on this website and came across a few questions that is similar to yours. The expert provides further detailed information that might enlighten you.
by Manage My Life
August 10th, 2011
Answered in 4 minutes
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