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Kenmore Elite Oasis HE washer off balance problem

I have removed and examined all of the suspension rod assemblies(good condition and springs all same length) and removed the spin basket and cleaned out beneath it. After all of this work the machine still gets off balance in the spin cycle and sometimes gives the UL error code. I want to know if there are other things I can check into and possibly fix myself prior to resorting to a service call? I was thinking maybe the control board is the one on recall but do not know how to identify it or if that could even give us the off balanced situation with our machine?

I know it is Sunday, but I am really getting desperate to find a fix as we have loads of clothes to wash. The machine was working fine and has developed this off balance thing in the last couple of weeks, so it makes me think something has changed with it, but I know so little about appliances. Any help is truly appreciated!


Best regards,

Wes Spence

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Kenmore , Washers
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11 Answers from these members:
afritz afritz
by afritz afritz Earned 46,213 community points in Kenmore
September 11th, 2011
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Manage My Life
by Manage My Life
September 11th, 2011
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by Manage My Life
September 13th, 2011
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by Manage My Life
September 19th, 2011
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by Manage My Life
September 19th, 2011
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by Manage My Life
September 19th, 2011
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by Manage My Life
September 21st, 2011
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Martha Gunter
How much did that end up costing?
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Lyle W
by Lyle W Earned 136,310 community points in Kenmore
February 7th, 2012
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Karen Lipney
by Karen Lipney Earned 18 community points in Kenmore
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Adrian Calvillo
by Adrian Calvillo Earned 18 community points in Kenmore
January 6th
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