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Kenmore side by side refrigerator door handles

I have a two year old side by side, model 795.5881, that has had a problem with the door handles since delivery. No matter how tight i crank down the screws, the handles pop off at least once a week. These handles have mounting brackets on the handle side, the screws are on the doors. They are as tight as they can go but the handles are still loose. It seems like the installers may have forgotten a part, like a gasket or something. They didn't speak English so they didn't know what I was talking about. Any ideas?

Kenmore , Refrigerators , Appliances
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3 Answers from these members:
Manage My Life
The Refrigerator is one of the most important appliances in the home and by far a must need. So I am understanding your concern over the issue that is currently happening. I have researched your issue on this website and came across a question that is similar to yours. The expert provides further detailed information that might enlighten you.
by Manage My Life
September 28th, 2011
Answered in 4 minutes
0 votes
Mark T
Thank you for your question.

I am sorry you are having a problem with the door handles. If the refrigerator is less than 1 year old, I recommend having a service technician come out and repair the handles. Here is a link for the website to schedule service:

Sears Home Services


If the refrigerator is older than a year or you would like to repair it yourself, I will be happy to assist you. I have occasionally seen this happen. What I have done was loosen the screw enough so there is a gap between the screw and the post. Then put a drop of super glue on the underside of the screw and the post. I used the gel super glue so it would not run down the door. Then tighten the screw and let it cure. Once it is cured, reinstall the door handle. The glue should keep the screw from backing out. I hope this is helpful. If you need further assistance, please reply below with more details.

Thank you for using Manage my life.

Mark T.
by Mark T Earned 31,257 community points in Kenmore
October 1st, 2011
0 votes
Manage My Life
The problem I am having is not the screws backing out. They are as tight as they can get. The handles seat on the screws fine but are not tight enough to hold the handles. My elderly mother was visiting and nearly fell when the handle came off as she was using her body leverage to open the door. I'm afraid the handle is going to hit someone in the eye. There must be some sort of gasket for the handle-side bracket to create enough tension and friction that the handles don't just pop off so easily.
by Manage My Life
October 3rd, 2011
0 votes
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