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Why is ice storage bin freezing up and not dispensing ice?

Need to find out fix to problem i am having with my freezer ice box. Called the help line and did not get an answer.

I have Kenmore refrigerator freezer serial number 106.52559100 SL 5049402 mfr date 2001.12.

Problem is with the ice storage bin and trying to get it to push out the ice into cup in the outlet on the door. I clean it out, dry off all items, empty the ice bin. After a few days, the bin fills up and we try to get ice out. seems like it either freezes up or piles up in the dispenser and no ice can be dispensed. I have to repeat the process again and again. I really need to know what I can do to have it dispense the ice on a regular basis. i replaced the ice bin thinking that was they problem but that did not fix the problem.

Kenmore , Refrigerators , Appliances
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2 Answers from these members:
Manage My Life
The Refrigerator is one of the most important appliances in the home and by far a must need. So I am understanding your concern over the issue that is currently happening. I have researched your issue on this website and came across a few questions that is similar to yours. The expert provides further detailed information that might enlighten you.
by Manage My Life
September 29th, 2011
Answered in 15 minutes
0 votes
Robert Ochoa
If the ice will not drop it could be for the following reasons:

Actuator switch

Door Chute

Defective auger motor

I'm sending you a picture with instructions for removing the front dispenser panel to access the door chute and the actuator switch.

To access the ice chute, follow these steps:

Unplug the refrigerator to completely disconnect electrical power.

Pull the 2 screws (Key 22) out of the control bracket Key 15) and pull this component outward. It will have wires attached to it.

With the control bracket pulled out, you should have room to remove and replace the door chute.

To access the actuator switch follow these instructions:

A good check will be to press the ice lever very slow and listen for a clicking sound. If you do not hear a click, it indicates that either the lever is not activating the switch or the switch has failed. To check if the lever is activating the switch will require removing the dispenser cover. If it's not activating the switch, check if something is broke. If it is activating the switch # 2162361 but no click is heard, the switch will need to be replaced. If you do hear this click, then some voltage checks will need to be made, which may require a technician. I hope this will help you. If you would like more assistance, any additional details will be helpful and I will be glad to assist you further. Thank you for using Manage My Life.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .
by Robert Ochoa Earned 1,104 community points in Kenmore
September 30th, 2011
Answered in 19 hours
0 votes
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